Front Line Associate: Cash & Customer Experience Pro

Vantage Financial Corporation; Balanga; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Above-average pay

14th month pay

Health and life insurance

Rice subsidy

Uniform

Other remuneration packages

Job summary

Vantage Financial Corporation in Balanga, Bataan invites applications for a Front Line Associate (full-time). The role focuses on delivering exceptional customer service, handling transactions, promoting e-Biz and Western Union services, and supporting branch operations.

The successful candidate will have a 4-year degree, a pleasing personality, and the ability to work near the designated location. Cash handling experience is a plus but not required.

Qualifications

• Graduate of any 4-year course.
• Pleasant personality.
• Preferably near work location/strategic location.
• Cash handling and customer service experience is an advantage but not required.

Responsibilities

• Conduct client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.

Skills

Cash handling

Customer service

Sales

Communication

Education

4-year degree

Job description

Vantage Financial Corporation in Balanga, Bataan invites applications for a Front Line Associate (full-time). The role focuses on delivering exceptional customer service, handling transactions, promoting e-Biz and Western Union services, and supporting branch operations.

The successful candidate will have a 4-year degree, a pleasing personality, and the ability to work near the designated location. Cash handling experience is a plus but not required.