Front Desk & Visitor Services Specialist (Shift Work)

VXI Global Holdings B.V. (Philippines); Pasay; On-site; PHP 201,000 - 312,000; Full time

Job summary

VXI Global Holdings B.V. (Philippines) is seeking a Front Desk Associate in Pasay to be the first point of contact for visitors and clients.

You will handle phone inquiries, provide excellent customer service, and support administrative tasks to ensure smooth daily operations. The role requires a college diploma, strong English communication skills, and the ability to work in a fast-paced call center environment.

Qualifications

• College diploma or equivalent is required.
• Proficient in reading, speaking, and writing English to communicate with customers.
• Experience in a fast-paced call center environment.
• At least 1 year in the same position.
• Willing to work at VXI MOA with shifting schedule.

Responsibilities

• Answer and route calls promptly.
• Greet visitors and handle inquiries.
• Receive and distribute mail, couriers, and parcels.
• Manage meeting room reservations and amenities.
• Maintain reception area cleanliness and order.
• Implement visitor management policies.
• Deliver excellent service and care to employees and clients.
• Perform filing, scanning, and typing of documents.
• Prepare general correspondence and customer assessments.
• Perform other duties as assigned.
• Maintain regular attendance and punctuality.

Skills

English proficiency

Customer service

Communication skills

Call center experience

Attendance and punctuality

Education

College diploma

Job description

VXI Global Holdings B.V. (Philippines) is seeking a Front Desk Associate in Pasay to be the first point of contact for visitors and clients.

You will handle phone inquiries, provide excellent customer service, and support administrative tasks to ensure smooth daily operations. The role requires a college diploma, strong English communication skills, and the ability to work in a fast-paced call center environment.