Front Desk & Visitor Experience Coordinator

The-British-School; Dalaguete; In loco; PHP 200.000 - 300.000; Tempo pieno

Descrizione del lavoro

The British School in Cebu seeks a detail-oriented front desk administrator for a fixed-term role. You will greet visitors, manage the ID process, and liaise with parents and departments to ensure smooth front desk operations.

The successful candidate will have a graduate or postgraduate degree, strong MS Office skills, experience with complex databases, and a calm, solution-focused approach to handling difficult conversations and multiple tasks.

Competenze

• Graduate or Postgraduate.
• Advanced knowledge of MS Office.
• Experience of working on complex databases.
• Solution-focused approach and attention to detail.
• Ability to handle difficult conversations in a calm and composed manner.
• Excellent written and verbal communication skills.
• Ability to juggle multiple tasks and respond rapidly to new events and competing priorities.
• Ability to work efficiently in a collaborative setting for cross functional initiatives.

Mansioni

• Greet visitors warmly and answer main line calls promptly.
• Manage all aspects of the ID cards process – parent portal, database, photographs, follow up emails, printing and tracking distribution.
• Issue car parking stickers for parents, staff and vendors and maintain the database.
• Manage the uniform process – work closely with the vendor, handle parent queries and complaints, and review quality and pricing with the uniform committee.
• Collate entries for daily bulletin and share it on a daily basis.
• Coordinate with the security team for visitor entry, programming and distribution of ID cards, issuance of parking stickers and late student attendance.
• Review updates and maintenance required for the parent portal.
• Manage day to day operations such as PA system announcements, courier distribution, inventory maintenance, and LCD and bulletin board updating.
• Respond swiftly to queries with a solution focused approach to support parents and departments.
• Manage the school’s general queries mailbox.
• Coordinate with departments to stay up to date on school events and to support students.
• Keep a safe and clean reception area by complying with health and safety procedures.
• Work closely with the communications department and extend support for events, photography requirements and sending parents notices as and when required.

Conoscenze

MS Office

Communication

Multitasking

Problem-solving

Formazione

Graduate or Postgraduate

Strumenti

Databases (complex)

Descrizione del lavoro

The British School in Cebu seeks a detail-oriented front desk administrator for a fixed-term role. You will greet visitors, manage the ID process, and liaise with parents and departments to ensure smooth front desk operations.

The successful candidate will have a graduate or postgraduate degree, strong MS Office skills, experience with complex databases, and a calm, solution-focused approach to handling difficult conversations and multiple tasks.