Front Desk Receptionist (Burgos)

JS Grospe Accounting Firm; Philippines; On-site; PHP 201,000 - 290,000; Full time

Job summary

JS Grospe Accounting Firm in Makati City seeks a friendly Front Desk Receptionist to be the first point of contact for clients and visitors.

You will greet guests, handle bookings, process payments, maintain the reception area, and support daily administrative tasks while upholding professional standards.

This role requires strong communication, organization, attention to detail, and the ability to work under pressure in a fast-paced environment.

Qualifications

• Customer-focused with strong communication and interpersonal skills.
• Organized, detail-oriented, and professional.
• Comfortable handling cash, appointments, and front desk operations.

Responsibilities

• Greet clients in person, via phone, or text; manage check-ins, check-outs, and appointments.
• Handle bookings, add-ons, therapist assignments, and promotions in the Appointment System.
• Collect payments, manage the change fund, and provide end-of-day sales reports.
• Maintain a clean, organized reception area and replenish supplies.
• Submit daily reports, escape issues, and ensure adherence to policies.
• Support trainings, briefings, and process improvements.
• Perform basic administrative or operational tasks as assigned.

Skills

Customer focus

Communication

Interpersonal skills

Organized

Detail-oriented

Cash handling

Job description

The Front Desk Receptionist - Makati City branch is the first point of contact for clients, ensuring a warm, professional, and efficient experience. This role is ideal for someone confident, client-focused, and discreet.

Key Responsibilities:

• Greet clients in person, via phone, or text; manage check-ins, check-outs, and appointments

• Handle bookings, add-ons, therapist assignments, and promotions in the Appointment System

• Collect payments, manage the change fund, and provide end-of-day sales reports

• Maintain a clean, organized reception area and replenish supplies

• Submit daily reports, escape issues, and ensure adherence to policies

• Support trainings, briefings, and process improvements

• Perform basic administrative or operational tasks as assigned

Qualifications:

• Customer-focused with strong communication and interpersonal skills

• Organized, detail-oriented, and professional

• Comfortable handling cash, appointments, and front desk operations