Front Desk & Guest Experience Coordinator

Synergy Marine Group; Hinoba-an; On-site; PHP 201,000 - 357,000; Full time

Job summary

Synergy Marine Group is seeking a Front Office Executive to manage the reception, greet visitors, handle calls, and coordinate with internal teams to ensure smooth office operations.

The role requires excellent communication, a professional demeanor, multitasking ability, and basic computer skills (MS Office, email, phone systems). Prior front office or admin experience is preferred, with a friendly, confident personality.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks with professionalism.
• Basic computer knowledge (MS Office, Email, Phone systems).
• Pleasant and confident personality.
• Prior experience in front office or admin roles preferred.

Responsibilities

• Front Desk & Visitor Management: Greet visitors, maintain a welcoming front office, coordinate with housekeeping for guest hospitality, control entry, manage walk‑in inquiries, arrange reading materials, operate telephone systems, and redirect inquiries.
• Coordination & Administrative Support: Coordinate with internal staff for courier dispatch, billing, and invoice routing; manage meeting room bookings and scheduling; familiarize management for smooth operations; handle admin alerts and safety communications.
• Safety & Emergency Response: Assist in differentiating and responding to building and office fire alarms; handle emergencies calmly; manage first-aid supplies and seafarers forms when required.
• General Office Assistance: Oversee front office maintenance and cleanliness; coordinate with housekeeping for guest service during meetings; support tasks from management or HR/Admin.

Skills

Communication skills

Multitasking

Interpersonal skills

Professionalism

Front office experience

Education

Any Degree

Tools

MS Office

Email

Phone systems

Job description

Synergy Marine Group is seeking a Front Office Executive to manage the reception, greet visitors, handle calls, and coordinate with internal teams to ensure smooth office operations.

The role requires excellent communication, a professional demeanor, multitasking ability, and basic computer skills (MS Office, email, phone systems). Prior front office or admin experience is preferred, with a friendly, confident personality.