A hospitality organization is seeking a Front Desk Assistant in Batangas City. The role involves greeting and assisting visitors, managing phone calls, scheduling appointments, and performing administrative tasks. Ideal candidates should have a friendly demeanor and strong customer service skills. Training will be provided, making this an excellent opportunity for those without prior experience.
Qualifications
Proficient in MS Office applications required.
Strong customer service skills are essential.
Effective scheduling abilities are needed.
Responsibilities
Greet and assist visitors and clients.
Manage phone calls, emails, and inquiries.
Schedule appointments and maintain an organized calendar.
Perform administrative tasks such as filing and data entry.
Ensure the front desk area is tidy and welcoming.
Handle customer complaints and escalate as necessary.
Skills
Proficient in MS Office applications
Strong customer service skills
Effective scheduling abilities
Education
High School or Senior High School diploma
Job description
Job Description
Greet and assist visitors and clients with a friendly demeanor.
Manage phone calls, emails, and inquiries efficiently.
Schedule appointments and maintain an organized calendar.
Perform administrative tasks such as filing and data entry.
Ensure the front desk area is tidy and welcoming.
Handle customer complaints and escalate as necessary.
Educational Qualifications: High School or Senior High School diploma required.
Experience Level: No prior experience necessary; training will be provided.
Skills and Competencies: Proficient in MS Office applications, strong customer service skills, and effective scheduling abilities.
Working Conditions: Fast-paced environment, typically within an office or hotel setting.
Qualities and Traits: Excellent communication skills, a friendly demeanor, attention to detail, and the ability to multitask.
Owner Ocean Bliss Resort
Working Location
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