Front Desk Experience Coordinator

JS Grospe Accounting Firm; Makati; On-site; PHP 167,000 - 279,000; Full time

Job summary

JS Grospe Accounting Firm at the Makati City branch is seeking a Front Desk Receptionist to be the first point of contact for clients, delivering a warm, professional, and efficient experience. Greet clients in person and via phone or text, manage check-ins, appointments, bookings, add-ons, promotions in the Appointment System, and maintain a tidy, well-stocked reception area.

You will collect payments, provide end-of-day sales reports, support trainings and process improvements, and handle

Qualifications

• Customer-focused approach with strong communication and interpersonal abilities.
• Organized, detail-oriented, and professional in demeanor.
• Comfortable handling cash, managing appointments, and front desk operations.

Responsibilities

• Greet clients in person, over the phone, or via text; manage check-ins and check-outs.
• Handle bookings, add-ons, therapist assignments, and promotions in the Appointment System.
• Collect payments, manage the change fund, and provide end-of-day sales reports.

Skills

Customer service mindset

Communication skills

Interpersonal skills

Organization

Cash handling

Job description

JS Grospe Accounting Firm at the Makati City branch is seeking a Front Desk Receptionist to be the first point of contact for clients, delivering a warm, professional, and efficient experience. Greet clients in person and via phone or text, manage check-ins, appointments, bookings, add-ons, promotions in the Appointment System, and maintain a tidy, well-stocked reception area.

You will collect payments, provide end-of-day sales reports, support trainings and process improvements, and handle