Front Desk & Client Experience Coordinator

Alpha Plus Property Holdings, Corp.; Philippines; Remote; PHP 180,000 - 240,000; Full time

Job summary

Alpha Plus Property Holdings, Corp. in the Philippines is seeking an administrative support role focused on front-desk duties and building operations. The successful candidate will greet visitors, provide information, and support daily administrative tasks.

The role emphasizes customer service, timely reporting, and collaboration with security and maintenance teams to ensure smooth building operations.

Responsibilities

• Provide front-line assistance to clients and visitors.
• Deliver excellent customer service at all times.
• Monitor visitor access passes and prepare daily/weekly reports.
• Answer, screen and forward incoming calls and provide basic information.
• Respond to inquiries and tenant complaints; issue Job Order forms as needed.
• Perform other administrative tasks as required.
• Provide essential support to the Administrative Team.
• Carry out tasks as directed by superiors.
• Report maintenance issues to Building Engineer/Technicians/Manager.
• Adhere to all company policies and procedures.
• Observe and report unusual or suspicious activity to Security/Building Manager.

Job description

Alpha Plus Property Holdings, Corp. in the Philippines is seeking an administrative support role focused on front-desk duties and building operations. The successful candidate will greet visitors, provide information, and support daily administrative tasks.

The role emphasizes customer service, timely reporting, and collaboration with security and maintenance teams to ensure smooth building operations.