Fresh Graduate IT Support & Infra Ops (Manila)

GROW Vite; Manila; On-site; PHP 279,000 - 334,800; Full time

Job summary

A leading technology support company in Manila is looking for a Fresh Graduate to join as an IT Support. This full-time role involves troubleshooting technical issues, managing Help Desk tickets, and performing daily IT infrastructure monitoring. Candidates must be graduates in Information Technology, ready to assist end users with hardware and software issues in a fast-paced environment. The role is on-site and requires immediate availability.

Qualifications

• Experience in providing first-level technical support via various channels.
• Ability to utilize a Helpdesk ticketing system effectively.
• Knowledge in installing and configuring operating systems and applications.

Responsibilities

• Identify and troubleshoot basic technical issues.
• Prioritize and manage Help Desk tickets.
• Conduct daily backup and monitor IT infrastructure.
• Handle alerts and vendor-related communications.
• Perform maintenance on hardware and peripherals.

Skills

Troubleshooting

Help Desk ticketing

Daily Backup

IT Infra Monitoring

Remote Desktop Support

Education

Graduate of Information Technology

Job description

A leading technology support company in Manila is looking for a Fresh Graduate to join as an IT Support. This full-time role involves troubleshooting technical issues, managing Help Desk tickets, and performing daily IT infrastructure monitoring. Candidates must be graduates in Information Technology, ready to assist end users with hardware and software issues in a fast-paced environment. The role is on-site and requires immediate availability.