IT Support & Network Specialist — Fresh Grads Welcome
Riverstar Food Corporation
14 days+
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Benefits offered by this job
Job summary
A leading food corporation in Metro Manila is looking for a full-time technical support specialist. This position is ideal for fresh graduates holding a bachelor’s degree in information technology or related fields. Responsibilities include providing IT support, monitoring network availability, and ensuring high customer satisfaction. The role offers various employee benefits including performance bonuses and professional development opportunities.
Qualifications
- Proven experience in IT support, network administration, or similar role.
- Strong troubleshooting and problem-solving skills.
- Knowledge of IT security best practices and network management.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
Responsibilities
- Provide timely technical support to internal users.
- Ensure high restore success rates for system and network issues.
- Monitor and improve internal customer satisfaction related to IT services.
- Respond to IT support requests within the established response time.
- Minimize mean time to repair (MTTR) for technical issues.
Skills
Communications Skills
Computer Literate
Fast Learner
Attention to Detail
Problem Solving
Adaptability
Configuration
Creativity
Data Analysis
Education
Bachelor’s degree in Information Technology
Job description
A leading food corporation in Metro Manila is looking for a full-time technical support specialist. This position is ideal for fresh graduates holding a bachelor’s degree in information technology or related fields. Responsibilities include providing IT support, monitoring network availability, and ensuring high customer satisfaction. The role offers various employee benefits including performance bonuses and professional development opportunities.
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