Freight Forwarding Logistics Analyst

Kuehne+Nagel

Cebu City

On-site

PHP 300,000 - 460,000

Full time

4 days ago

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Job summary

Kuehne+Nagel Cebu is seeking a detail-oriented logistics professional to serve as the focal point for customer inquiries, data validation, and order entry support. You will consolidate data from multiple systems, perform basic reporting, and assist with cost audits and invoices to help ensure timely delivery of medicines, toys, and critical machine parts.

Comfort with MS Office, strong communication, and the ability to work under deadlines are essential.

Qualifications

Bachelor's Degree graduate in any related course.
Advance knowledge in MS Office applications.
Strong communication and problem-solving skills.
Ability to work individually and as a team member.
Ability to work with demanding deadlines, prioritize and multi-task, must be organized.

Responsibilities

To respond to, action, follow up with carrier & warehouse partners, resolve and/or escalate customer inquiries and spot quote queries.
To cross reference carrier website milestone tracking events to eTN to report to customer and escalation any gaps in eTN to management.
To generate basic tracking reports, basic Zendesk reports on a weekly and monthly basis.
To generate excel based forecast reports for carrier partners based on eTN data.
To receive carrier invoices weekly, follow invoice reconciliation process, update DIT file and review with P&P.
To export data from eTN, price all transactions following pricing process, update customer invoice file and review with P&P.
To identify, isolate and communicate carrier credits to carrier partners weekly.
To upload approved carrier invoices to ACON.
Transport data, cleanse data to produce standard format for analysis, convert docs to excel.
To track and trace (update of status & PODs upload) - trackers we don't have integration with or don't support T&T integration.
To update ETAs on eTrucknow.
To do manual bookings on truckers website