Fraud Specialist

Dragonpay Corp.; Marikina; On-site; PHP 480,000 - 720,000; Full time

Benefits offered by this job

HMO Health & Wellness

Free Meals

Parking Space

Bereavement Leave

Maternity & Paternity Leave

Sick Leave

Solo Parent Leave

Special Leave for Women

Vacation Leave

Job summary

Dragonpay Corp. in Marikina is seeking an on-site Risk Investigator to manage end-to-end merchant risk cases from alert review to resolution.

The role requires 1–3 years of experience and a Bachelor’s degree, with responsibilities spanning KYC/CDD, sanctions screening, EDD, and ongoing risk mitigation across the portfolio. You'll collaborate with cross-functional teams to refine risk controls and maintain audit-ready documentation, while mentoring junior staff and ensuring compliance with

Qualifications

• Bachelor's degree in Business, Finance, IT, Criminology, or related field.
• 2–4 years of experience in risk, fraud, compliance, or payments.
• Proficient in transaction monitoring and case management; SQL/data skills are a plus.
• Strong analytical, investigative, and detail-oriented skills.
• Clear communication skills for senior and external stakeholders.
• Proven ability to manage multiple priorities and own cases end-to-end.
• Adaptable, with a commitment to defined procedures and escalation protocols.
• Willing to work on-site in Marikina City.

Responsibilities

• Investigate risk alerts end-to-end and maintain detailed documentation.
• Perform KYC/CDD, sanctions screening, and EDD for high-risk merchants.
• Monitor portfolio trends and merchant activity to mitigate fraud and chargeback risks.
• Evaluate merchant requests (feature/channel activation, transaction-privilege changes).
• Collaborate cross-functionally to refine risk controls, SOPs, and preventive measures.
• Maintain audit-ready case records and prepare reports while managing priorities.
• Mentor junior investigators through onboarding, case reviews, and knowledge sharing.

Skills

Risk management

Fraud detection

Compliance

Analytical skills

Communication

Education

Bachelor's degree

Tools

SQL

Job description

On-site - Marikina Full-time 1-3 Yrs Exp Bachelor

Preview

HR Aly

Job Description

Government Mandated Benefits

Insurance Health & Wellness

HMO

Free Meals, Parking Space

Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave

Read More

Job Summary

You will manage end-to-end merchant risk cases from alert review to resolution, applying sound judgment to deliver actionable recommendations to stakeholders while adhering to established protocols.

Key Responsibilities:

• Investigate risk alerts end-to-end and maintain detailed documentation.
• Perform KYC/CDD, sanctions screening, and EDD for high-risk merchants.
• Monitor portfolio trends and merchant activity to mitigate fraud and chargeback risks.
• Evaluate merchant requests (feature/channel activation, transaction-privilege changes), applying risk management principles to complex scenarios.
• Collaborate cross-functionally to refine risk controls, SOPs, and preventive measures.
• Maintain accurate, audit-ready case records and prepare reports while managing active priorities.
• Mentor junior investigators through onboarding, case reviews, and knowledge sharing.

Qualifications:

• Bachelor’s degree in Business, Finance, IT, Criminology, or a related field.
• 2–4 years of experience in risk, fraud, compliance, or payments.
• Proficient in transaction monitoring and case management; SQL/data skills are a plus.
• Strong analytical, investigative, and detail-oriented skills.
• Clear communication skills for senior and external stakeholders.
• Proven ability to manage multiple priorities and own cases end-to-end.
• Adaptable, with a commitment to defined procedures and escalation protocols.
• Willing to work on-site in Marikina City.

Please note that only candidates who successfully pass our paper screening will be contacted for the next stage of the recruitment process.

AML KYC/CDD EDD Transaction Monitoring Anti-Fraud Compliance Collaborative Analytical Keen To Detail Risk

Working Location

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