Fraud Prevention & Investigations Lead

Bluebean Incorporated; Pasig; On-site; PHP 420,000 - 650,000; Full time

Job summary

Bluebean Incorporated is seeking a Fraud Ops Investigator to identify fraud activities and enhance prevention processes. You will investigate suspicious activity, document findings, and collaborate with various units to mitigate risk.

The role requires strong analytical skills, attention to detail, and the ability to work independently under tight deadlines. Prior experience in financial crime and knowledge of banking regulations are pluses.

Qualifications

• Experience in Fraud Ops/Financial Crime.
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• Ability to work independently with minimal guidance.
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• Attention to detail and risk assessment.
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• Regulatory knowledge including banking rules.
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• Strong written and verbal communication skills.
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• Discretion with confidential data.
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• Bachelor's degree in related fields preferred.
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Responsibilities

• Identify fraud activities and enhance prevention processes.
• Identify fraud activities and create/enhance processes to prevent them
• Perform investigation on suspicious activity and abnormal customer behavior per SLAs
• Document steps and provide decision rationale with supporting documentation
• Take action to minimize fraud risk and trends
• Maintain high-quality investigations
• Evaluate effectiveness of fraud detection systems and suggest improvements
• Collaborate with business units to prevent fraud risk
• Submit weekly and monthly investigation reports
• Provide analysis and recommendations from assessments
• Handle team escalations

Skills

Fraud Ops

Research

Time management

Communication

Confidentiality

Attention to detail

Education

Bachelor's degree preferred

Political Science

Law

Legal Management

Finance

Job description

Bluebean Incorporated is seeking a Fraud Ops Investigator to identify fraud activities and enhance prevention processes. You will investigate suspicious activity, document findings, and collaborate with various units to mitigate risk.

The role requires strong analytical skills, attention to detail, and the ability to work independently under tight deadlines. Prior experience in financial crime and knowledge of banking regulations are pluses.