Fraud & AML Analyst: Risk Review & Trust Safeguard

Blue Cube Services; Manila; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Comprehensive training

24/7 shift coverage

Job summary

Blue Cube Services is building a Trust & Safety team to safeguard our platform by manually reviewing payments and transactions for risk and fraud. You will learn quickly, with full training and support, and contribute to timely decisions that protect customers and the company.

The role emphasizes analytical investigation, collaboration with compliance, and continuous improvement of risk models, with a 24/7 operational requirement in a growing team.

Qualifications

• Strong analytical mindset with ability to investigate customer accounts in detail.
• Willingness to learn and grow within the company.
• Understanding of risk management principles; able to navigate multiple internal tools (training provided).
• Excellent written and spoken English skills.
• Flexibility to provide 24/7 coverage as part of a growing team.
• Prior experience in risk operations (fraud, AML, trust & safety) is a plus.

Responsibilities

• Review and analyze transactions and customer accounts for high-risk and suspicious activity, making decisions based on risk analysis.
• Escalate cases to compliance or consult team members for secondary reviews to ensure timely decision-making.
• Contribute insights to data models, helping to continuously improve fraud prevention.
• Report trends to assist compliance teams in investigating suspicious activities and preventing fraud.
• Use historical data to identify false positives and reinstate impacted accounts.
• Approve or reject payments and follow SOPs based on risk analysis, ensuring minimal disruption to legitimate customers.
• Work to protect the organization and our customers while ensuring a positive experience for all.

Skills

Analytical mindset

Learning mindset

Risk management

English proficiency

24/7 availability

Prior risk ops experience

Tools

Internal tools

Job description

Blue Cube Services is building a Trust & Safety team to safeguard our platform by manually reviewing payments and transactions for risk and fraud. You will learn quickly, with full training and support, and contribute to timely decisions that protect customers and the company.

The role emphasizes analytical investigation, collaboration with compliance, and continuous improvement of risk models, with a 24/7 operational requirement in a growing team.