Fraud Investigator: Protect Assets & Drive Insights

Metrobank; Taguig; On-site; PHP 558,000 - 893,000; Full time

Benefits offered by this job

Rank: Junior Officer

Unit: AML & Fraud Management

Job summary

Metrobank is seeking a Fraud Investigation Officer to safeguard assets and reputation by conducting thorough investigations of suspected fraud and operational irregularities. You will apply analytical techniques and collaborate with Risk, Compliance, Operations, Legal, and HR to resolve cases.

The role requires 2+ years in fraud investigation in banking or related fields, familiarity with AMLA regulations is a plus, and strong MS Office skills are essential.

Qualifications

• Bachelor’s degree in business, accounting, finance, economics, criminology or related field.
• CAMS/CFE is a plus but not required.
• 2+ years’ fraud investigation experience in banking or similar.
• Exposure to AMLA regulations is a plus.
• Experience with retail or commercial banking operations preferred.
• Willingness for extended hours and on-call when needed.
• Professionalism, integrity and discretion are essential.
• Proficient in MS Word, Excel, PowerPoint, Outlook, Access.

Responsibilities

• Conduct timely and thorough investigations of fraud/operational cases in compliance with bank policies and TAT.
• Analyze account activity and supporting documents to substantiate fraud claims and employee accountability.
• Prepare well-documented reports with findings, root-cause analysis and recommendations.
• Coordinate with Risk, Compliance, Operations, Legal and HR to resolve cases and share knowledge.
• Build relationships with external agencies for fraud prevention and intelligence sharing.
• Identify internal control weaknesses and support remediation actions.
• Participate in mandatory and role-specific trainings; stay updated on fraud schemes and investigative techniques.
• Mentor junior investigators as needed.
• Perform related duties to support AML and Fraud Management division.

Skills

Analytical thinking

Attention to detail

On-call flexibility

Professionalism

Discretion

Fraud investigation

Education

Bachelor’s Degree in Business Management, Accounting, Finance, Economics, Criminology, or related field

Certified Fraud Examiner (CFE) / CAMS certification is an advantage

Tools

MS Office

Job description

Metrobank is seeking a Fraud Investigation Officer to safeguard assets and reputation by conducting thorough investigations of suspected fraud and operational irregularities. You will apply analytical techniques and collaborate with Risk, Compliance, Operations, Legal, and HR to resolve cases.

The role requires 2+ years in fraud investigation in banking or related fields, familiarity with AMLA regulations is a plus, and strong MS Office skills are essential.