Fraud Operations Manager

Aumtrend Ph Inc; Makati; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

One of the Global Client in Makati is seeking a Team Manager - Fraud Monitoring to lead end-to-end fraud detection and risk mitigation for BFSI clients. The role requires steering cross-functional teams and ensuring regulatory compliance while delivering superior service.

You'll manage operations, drive process improvements, and coordinate with stakeholders. Onsite in Makati with AU schedule but amenable to 24/7 coverage as needed.

Responsibilities

• Leadership and collaboration between multiple teams; stakeholder management; driving operational excellence.

Job description

• Role : Team Manager - Fraud Monitoring
• Company : One of the Global Client
• Location: Makati
• Schedule: Monday-Friday
• Work Setup: Onsite
• Shift : AU sched, but must be amenable working 24/7

Job description:-

Role Purpose :

To manage end-to-end fraud monitoring operations for a BFSI client(Retail, Corporate, Cards, Lending, Digital, Trade), ensuring effective fraud detection, risk mitigation, regulatory compliance, and superior service delivery. The role includes leadership and collaboration between multiple teams, stakeholder management, and driving operational excellence.