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Mandaluyong City, National Capital Region, PH
Business Unit: Consumer Banking Group
Department:
Job Mandate:
- Performs risk assessment and strategy development & analysis for Credit/Debit Card Issuing, Online Banking and Merchant Acquiring portfolios.
- Responsible for providing internal clients relevant reports that are essential in making fraud risk/ business decisions. Reports may cover Credit/Debit Card Issuing, Online Banking, Authorizations and Merchant Acquiring portfolios.
- Provide data analysis to support decision making process and recommend solutions to enable Fraud Detection rules/strategies to be implemented and amended ensuring minimal losses and maximum revenue.
- In addition, provide study on reports and recommendations based on data interpretation and understanding of the respective portfolio.
Responsibilities:
Analytics
Data Analysis
- Provide analysis on performance metrics to effectively achieve desired key metrics according the set fraud strategies.
- Analyze current fraud trends regularly and recommend rule settings along with the rule logic.
- Recommend strategies that would increase efficiencies and maintain fraud prevention effectiveness.
Parameter Setting & Management
- Provide operational impact of rule setting to internals clients and monitor deployment of rules.
- Monitor rules performance to ensure that capacity of detection teams are efficiently utilized.
- Interact with the internal clients to gain firsthand knowledge on the actual results of fraud strategies implemented and develop ways to improve them based on their input.
MIS
Data Management
- Maintain well-defined MIS reports that would monitor fraud performance.
- Coordinate with internal clients in developing new or modified reports that would assist them in their business decisions
Data Analysis & Reporting
- Deliver required MIS reports (Debit / Credit Cards / Online Banking / Authorizations / Merchant Acquiring) and analytics to internal clients on a timely manner and ensure the accuracy of the reports.
- Provide adhoc fraud MIS reports that may be requested from time to time.
- Prepare external fraud performance reports of fraud risk to different external units and entities (such as Operations, ORMU, CCAP, etc...)
- Interact with the internal clients to gain firsthand knowledge on the actual MIS being created and constantly improve them based on what is relevant to the business unit being supported.
Qualifications:
- Holder of a Bachelor's degree / graduate of a four-year course
- Minimum of 2 years' experience in fraud/risk area or MIS experience
- Preferably knowledgeable in the area of fraud
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