STRATEGIES & ANALYTICS OFFICER

Metrobank; Taguig; On-site; PHP 360,000 - 600,000; Full time

Job summary

Metrobank in the Philippines is seeking a Fraud Strategies and Analytics Officer to assist the Department Head in managing transaction parameters and alerts, and to prepare reports for business use.

The role requires reviewing rule performance, testing fraud rules, monitoring alerts, identifying compromised accounts, and generating timely fraud trend reports while collaborating with stakeholders. Weekend and graveyard shift readiness is required.

Qualifications

• Bachelor’s degree in a quantitative field; relevant analytics coursework.
• Solid analytical and problem-solving skills.
• Strong written and oral communication abilities.
• Ability to work in shifting schedules including weekends.

Responsibilities

• Reviews rule performance to balance false positives and detection rates.
• Tests and maintains fraud rules and parameters in the system.
• Monitors daily fraud alerts and addresses program errors promptly.
• Identifies points of compromise and affected accounts using analytics tools.
• Analyzes fraud reports and trends using statistical techniques.
• Prepares timely fraud reports for business stakeholders.

Tools

SAS

SQL

Python

Fraud Management System

Microsoft Office

Job description

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach!

Position Title: Fraud Strategies and Analytics Officer

Job Summary

The Fraud Strategies and Analytics Officer (FSAO) shall assist the Fraud Strategies and Analytics Department Head in managing parameters of the transaction and alerts.The FSAO shall also responsible for report preparation and generation for Business use.

Specific Duties & Responsibilities

• Conducts periodic review and evaluation of rule performance to ensure that there is a balance between False Positive Ratio and Detection Rate.
• Performs testing and maintenance of fraud rules and parameters in the fraud monitoring system.
• Monitors availability of daily fraud alerts and program errors are addressed in a timely manner.
• Performs Point of compromise and accounts impacted identification using available analytics tools.
• Employ the use of statistical techniques as means preparing and analyzing fraud reports and trends.
• Prepares and generates accurately and timely report requirements for the Business.
• Performs other duties as assigned.

Qualifications:

• Bachelor’s Degree in Mathematics, Statistics, Computer Science, Data Science, Business Analytics or other related fields.
• Preferably with experience in SAS, SQL, Python, Fraud Management System and/or other analytics tools.
• Preferably with knowledge of Banking products.
• Must be creative and with good analytical skills.
• Experience with fraud cases is a plus.
• Must be willing to report to work even on weekends.
• Must be willing to be assigned on shifting schedule, including graveyard shift, weekends, and holidays.
• Strong Interpersonal skills.
• Strong problem-solving skills to address issues and identify mitigated actions.
• Good oral and written communications skills.
• Knowledge in basic computer software applications specifically Microsoft Office Application (Word, Excel, Powerpoint, Outlook).

Other Details:

Rank: Junior Officer