Fraud Investigation Specialist — Banking Risk & Insights

Metrobank; Manila; On-site; PHP 420,000 - 660,000; Full time

Job summary

Metrobank in the Philippines is seeking a Fraud Investigation Officer (Junior Officer) to safeguard assets and lead investigations into suspected fraud and major operational irregularities. The role requires analytical thinking and attention to detail, providing evidence-based insights to enable resolution of fraud-related disputes.

You will collaborate with Risk, Compliance, Operations, Legal and HR to ensure effective case resolution, while identifying preventive measures and process

Qualifications

• Bachelor’s degree in business/finance or related field.
• Certified Fraud Examiner/CAMS is an advantage but not required.
• Minimum of two years of fraud investigation experience in banking or comparable role.

Responsibilities

• Conduct timely investigations of fraud/operational cases per bank policies and TAT.
• Analyze account activity and supporting docs to establish validity of fraud claims.
• Prepare reports with findings, root cause analysis and recommendations.
• Coordinate with Risk, Compliance, Operations, Legal, HR for case resolution and knowledge sharing.
• Identify internal control weaknesses and support remedial actions.
• Participate in mandatory trainings and stay updated on fraud schemes.

Skills

Fraud investigation

AML awareness

MS Office

Education

Bachelor’s Degree in Business Management, Accounting, Finance, Economics, Criminology, or related field

Tools

MS Office

Job description

Metrobank in the Philippines is seeking a Fraud Investigation Officer (Junior Officer) to safeguard assets and lead investigations into suspected fraud and major operational irregularities. The role requires analytical thinking and attention to detail, providing evidence-based insights to enable resolution of fraud-related disputes.

You will collaborate with Risk, Compliance, Operations, Legal and HR to ensure effective case resolution, while identifying preventive measures and process