Fraud Investigation Associate (Triage Experience + Chargeback)

Risewave Consulting, Inc.; Quezon City; On-site; PHP 600,000 - 900,000; Full time

Job summary

Risewave Consulting, Inc. in Quezon City is seeking a Fraud Investigation Associate to help maintain regulatory compliance and mitigate risks for diverse clients across geographies.

You will lead compliance audits, investigate fraud cases including card, wire, online account, and check fraud, and collaborate with teams to strengthen internal controls. This onsite role requires English proficiency and at least 2–3 years of experience.

Qualifications

• Bachelor's degree or higher required.
• 2–3 years of fraud investigations experience.
• Proficient in English, both written and spoken.

Responsibilities

• Conduct compliance audits and reviews to confirm regulatory adherence.
• Investigate and analyze suspicious activities to detect fraudulent behavior.
• Support compliance programs and governance frameworks.
• Collaborate with teams to enhance internal controls and regulatory reporting.

Skills

English proficiency

Fraud investigation

Data analysis

Audit/compliance

Education

Bachelor's degree

Job description

Join our team and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Fraud Investigation Associate, you will play a crucial role in maintaining regulatory compliance and managing risks for clients, providing advice and solutions. Within our Risk & Regulatory practice, you will focus on confirming adherence to regulatory requirements and mitigating risks for clients. You will provide guidance on compliance strategies and help clients navigate complex regulatory landscapes. As an Associate, you will be driven by curiosity, contributing to client engagement and projects while developing your skills and knowledge to deliver quality work. You will be exposed to clients to learn how to build meaningful client connections, manage and inspire others, and grow your personal brand by deepening your technical knowledge of firm services and technology resources.

In this role, you will take ownership and consistently deliver quality work that drives value for our clients and success as a team. You will adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow, allowing you to build a brand for yourself and open doors to more opportunities.

Responsibilities

• Conducting compliance audits and reviews to confirm adherence to regulatory requirements
• Implementing compliance programs and frameworks to mitigate risks for clients
• Analyzing data to identify patterns and inform risk assessments and compliance strategies
• Supporting the development and maintenance of regulatory compliance programs
• Collaborating with team members to navigate complex regulatory landscapes and enhance internal controls
• Monitoring transactions to prevent financial crimes and validate compliance with standards
• Providing guidance on compliance strategies and regulatory reporting requirements
• Applying business ethics and professional standards to uphold the firm's code of conduct
• Gathering information from diverse sources to discern patterns and inform compliance decisions
• Participating in compliance training and development to enhance personal growth and team success
• Investigating and analyzing suspicious activities and transactions to detect, prevent, and mitigate fraudulent behavior.
• Conducting investigations involving Card Fraud, Wire Fraud, Online Account Fraud, and Check Fraud.
• Identifying and managing fraud typologies, including Identity Theft, Account Abuse, Account Takeover (ATO), Profile Takeover, and Scams.

What You Must Have

• At least a Bachelor's degree
• At least 2 to 3 years of experience
• Oral and written proficiency in English required
• Fraud investigation and analysis of suspicious activities and transactions to detect, prevent, and mitigate fraudulent behavior.
• Investigation of Card Fraud, Wire Fraud, Online Account Fraud, and Check Fraud cases.
• Identification and management of fraud typologies, including Identity Theft, Account Abuse, Account Takeover (ATO), Profile Takeover, and Scams.

What Sets You Apart

• Comfortable with a full onsite setup and has flexibility to support rotational schedules, including weekends and holidays work
• Demonstrating proficiency in compliance and governance frameworks
• Utilizing data analysis and interpretation for risk assessment
• Engaging in compliance program implementation and maintenance
• Applying knowledge of regulatory authority compliance standards
• Excelling in communication and active listening skills
• Adapting to diverse client needs and team dynamics
• Building commercial awareness and understanding business operations

Work arrangement

• Full-time Permanent, Direct-hire
• Office Location: EXXA Tower, Bridgetowne, Quezon City
• Work Shift: 24/7 Shifting
• Work arrangement: Full ONSITE, including weekends and holidays
• Target Start Date: Jan 13, 2027 (tentative)