Fraud Analytics Lead: Broker Surveillance & Investigations

Manatal; Philippines; On-site; PHP 450,000 - 750,000; Full time

Job summary

Connective is seeking a Fraud Analyst in the Philippines to strengthen its broker monitoring and surveillance program and ensure robust detection, investigation, and remediation of poor broker behaviour.

You will analyze broker files, identify high-risk brokers, and collaborate with lenders, industry bodies and service providers to resolve fraud cases. Thorough reporting for senior management will be required.

Responsibilities

• Ensure Connective’s broker monitoring and surveillance program (Fraud Program) is effectively implemented with a focus on detecting, investigating and remediating poor broker behaviour
• Obtain, analyse and evaluate broker files with a focus on (i) detecting and remediating on poor broker behaviour and (ii) identifying brokers who are high risk and any follow up actions
• Investigate incidences of suspected fraud or malpractice by Connective’s brokers.
• Develop relationships with key stakeholders including lenders, industry bodies and service providers as part of this function.
• Analyze loan supporting documents and data to detect patterns or inconsistencies indicative of fraudulent behavior.
• Collaborate with the onshore team, brokers and lenders to gather necessary information and resolve fraud cases.
• Conduct thorough investigations into suspected fraud, including reviewing documentation, conducting interviews, and coordinating with law enforcement when necessary.
• Compile comprehensive reports on findings, trends, and patterns of fraudulent activity for senior management.

Job description

Connective is seeking a Fraud Analyst in the Philippines to strengthen its broker monitoring and surveillance program and ensure robust detection, investigation, and remediation of poor broker behaviour.

You will analyze broker files, identify high-risk brokers, and collaborate with lenders, industry bodies and service providers to resolve fraud cases. Thorough reporting for senior management will be required.