Fraud & AML Risk Analyst (Trust & Safety)

Blue Cube Services; Philippines; On-site; PHP 335,000 - 670,000; Full time

Job summary

Blue Cube Services in the Philippines seeks analytical individuals to join its Trust & Safety Risk Review team. You will manually review payments and transactions to detect suspicious activity and protect customers.

The role offers full training and a chance to grow in risk management within a collaborative environment supporting 24/7 coverage, aiming for timely reviews so legitimate customers face no delays.

Qualifications

• Strong analytical mindset with the ability to investigate complex cases.
• Excellent written and spoken English skills.
• Willingness to learn and grow within the company.
• Experience in risk operations is a plus.
• Flexibility to support 24/7 coverage.

Responsibilities

• Review transactions and customer accounts for high-risk and suspicious activity.
• Escalate cases to compliance or consult team members for secondary reviews when needed.
• Contribute insights to data models to improve fraud prevention.
• Report trends to assist compliance teams in investigating suspicious activities and preventing fraud.
• Identify false positives and reinstate impacted accounts.
• Approve or reject payments and follow SOPs based on risk analysis.
• Protect the organization and customers while ensuring a positive experience.

Skills

Analytical mindset

English proficiency

Learning mindset

Risk operations experience

Flexibility

Job description

Blue Cube Services in the Philippines seeks analytical individuals to join its Trust & Safety Risk Review team. You will manually review payments and transactions to detect suspicious activity and protect customers.

The role offers full training and a chance to grow in risk management within a collaborative environment supporting 24/7 coverage, aiming for timely reviews so legitimate customers face no delays.