Fraud & AML Risk Analyst — Safeguard Trust & Growth

Blue Cube Services; Philippines; Presencial; PHP 300.000 - 480.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive training

Descripción de la vacante

Blue Cube Services in the Philippines is seeking intelligent, driven, and analytically minded individuals to join our Trust & Safety risk review team. You will manually review payments and transactions to detect suspicious activity and identify bad actors while ensuring a positive customer experience with timely reviews.

Role requires escalation when needed and collaboration for secondary reviews, with full training provided to equip you for success in safeguarding our platform and customers.

Formación

• Strong analytical mindset and attention to detail.
• Excellent written and spoken English skills.

Responsabilidades

• Review and analyze transactions and customer accounts for high-risk and suspicious activity, making decisions based on your risk analysis.
• Escalate cases to compliance or consult team members for secondary reviews when needed to ensure timely decision-making.
• Contribute insights to our data models, helping to continuously improve fraud prevention.
• Report trends to assist compliance teams in investigating suspicious activities and preventing fraud.
• Use historical data to identify false positives and reinstate impacted accounts.
• Approve or reject payments and follow SOPs based on your risk analysis, ensuring minimal disruption to legitimate customers.
• Work to protect the organization and our customers while ensuring a positive experience for all.
• You’ll be part of a growing team that provides 24/7 coverage.

Conocimientos

Analytical mindset

English proficiency

Descripción del empleo

Blue Cube Services in the Philippines is seeking intelligent, driven, and analytically minded individuals to join our Trust & Safety risk review team. You will manually review payments and transactions to detect suspicious activity and identify bad actors while ensuring a positive customer experience with timely reviews.

Role requires escalation when needed and collaboration for secondary reviews, with full training provided to equip you for success in safeguarding our platform and customers.