Franchise Marketing & Operations Coordinator

Bespoke Outsource Services; Philippines; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Medical insurance

Paid vacation

Sick leave

Competitive salary & appraisals

Financial assistance program

13th-month pay

Company events

Job summary

Bespoke Outsource Services in the Philippines is seeking a Marketing Coordinator to support franchisees and coordinate marketing operations. You will handle admin tasks, maintain listings, and assist in campaigns across multiple channels.

The role requires 2–3 years in marketing coordination, strong organization, and excellent communication skills. Collaboration with marketing, development, and operations teams is essential for timely delivery.

Qualifications

• 2–3 years' experience in marketing coordination, administration, operations support, or a similar role.
• Experience using project management or ticketing systems such as HubSpot, Monday.com, Asana, or similar platforms.
• Strong organisational and time management skills.
• Excellent written and verbal communication skills.
• High attention to detail and strong focus on accuracy.
• Strong follow-up and stakeholder management skills.
• Ability to manage multiple tasks and competing priorities.
• Proficiency in Microsoft Office, Google Workspace, spreadsheets, and cloud-based systems.
• Experience supporting an overseas client, franchise network, or multi-location business is advantageous.

Responsibilities

• Assist in all aspects of marketing coordination, franchisee support, marketing administration, and operational coordination.
• Managing the day-to-day marketing and administrative functions, including responding to franchisee requests, maintaining branch and marketing information, coordinating online listings, tracking projects and deliverables, managing documentation, and ensuring tasks are completed accurately and on time.
• Coordinate requests with marketing, development, and operations teams to maintain records across systems and support smooth marketing activities.
• Coordinate marketing projects and campaigns, including following up with internal teams, franchisees, and vendors to ensure deadlines are met.
• Review marketing assets, links, and information for accuracy and completeness.
• Maintain tracking records for franchisee requests, listings, campaigns, compliance, and other marketing activities.
• Maintain required compliance documentation and follow up on outstanding or expired documents.
• Maintain branch records, including GST, FDD, launch dates, royalty credits, and other required information.

Skills

Organisational skills

Time management

Written communication

Verbal communication

Stakeholder management

Detail-oriented

Multitasking

Tools

HubSpot

Monday.com

Asana

Microsoft Office

Google Workspace

Job description

Bespoke Outsource Services in the Philippines is seeking a Marketing Coordinator to support franchisees and coordinate marketing operations. You will handle admin tasks, maintain listings, and assist in campaigns across multiple channels.

The role requires 2–3 years in marketing coordination, strong organization, and excellent communication skills. Collaboration with marketing, development, and operations teams is essential for timely delivery.