FOOD SERVER

Private Advertiser; Davao City; On-site; PHP 134,000 - 201,000; Full time

Job summary

Polystar Manpower Services in Davao City is hiring a Food Server to be the frontline ambassador, delivering warm hospitality and ensuring guest satisfaction in a fast-paced dining environment.

You will greet guests, take and relay orders, work with kitchen and bar teams, handle payments, keep the dining area clean and safe, and support events and promotions while upholding health standards.

Qualifications

• Previous experience as a food server or in a customer-facing hospitality role is preferred
• Excellent communication and interpersonal skills with a genuine passion for customer service
• Strong ability to work efficiently under pressure in a fast-paced environment
• Physical capability to stand for extended periods and carry trays and dishes safely
• Attention to detail and accuracy in taking orders and processing payments
• Basic numeracy skills and familiarity with point-of-sale systems
• Knowledge of food safety and hygiene practices
• Professional appearance and demeanour with a positive attitude
• Flexibility with scheduling, including evenings, weekends, and public holidays
• Ability to work collaboratively as part of a team

Responsibilities

• Greeting customers promptly and warmly, seating them at appropriate tables, and presenting menus in a friendly manner
• Taking accurate food and beverage orders whilst providing knowledgeable recommendations based on menu items and customer preferences
• Communicating orders clearly to kitchen and bar staff to ensure accuracy and timely preparation
• Serving food and beverages according to established service standards, ensuring plates are presented attractively and at the correct temperature
• Checking in with customers throughout their meal to ensure satisfaction and address any concerns promptly
• Processing payments accurately using point-of-sale systems and handling cash or card transactions
• Clearing tables efficiently and maintaining a clean, hygienic dining area at all times
• Collaborating with kitchen, bar, and housekeeping staff to ensure smooth operations
• Adhering to health and safety regulations and food hygiene standards
• Assisting with special events, promotions, and inventory management as required

Job description

About the role
Polystar Manpower Services is seeking a dedicated and customer-focused Food Server to join our retail and consumer products team. This is a full-time position based in Davao City, Davao del Sur. As a Food Server, you will be the frontline ambassador of our establishment, responsible for delivering exceptional dining experiences to our guests. This role is integral to our success, as you will directly influence customer satisfaction, loyalty, and the overall reputation of our business. You will work in a fast-paced environment where attention to detail, professionalism, and genuine hospitality are paramount.

What you'll be doing

• Greeting customers promptly and warmly, seating them at appropriate tables, and presenting menus in a friendly manner

• Taking accurate food and beverage orders whilst providing knowledgeable recommendations based on menu items and customer preferences

• Communicating orders clearly to kitchen and bar staff to ensure accuracy and timely preparation

• Serving food and beverages according to established service standards, ensuring plates are presented attractively and at the correct temperature

• Checking in with customers throughout their meal to ensure satisfaction and address any concerns promptly

• Processing payments accurately using point-of-sale systems and handling cash or card transactions

• Clearing tables efficiently and maintaining a clean, hygienic dining area at all times

• Collaborating with kitchen, bar, and housekeeping staff to ensure smooth operations

• Adhering to health and safety regulations and food hygiene standards

• Assisting with special events, promotions, and inventory management as required

What we're looking for

• Previous experience as a food server or in a customer-facing hospitality role is preferred

• Excellent communication and interpersonal skills with a genuine passion for customer service

• Strong ability to work efficiently under pressure in a fast-paced environment

• Physical capability to stand for extended periods and carry trays and dishes safely

• Attention to detail and accuracy in taking orders and processing payments

• Basic numeracy skills and familiarity with point-of-sale systems

• Knowledge of food safety and hygiene practices

• Professional appearance and demeanour with a positive attitude

• Flexibility with scheduling, including evenings, weekends, and public holidays

• Ability to work collaboratively as part of a team

What we offer
At Polystar Manpower Services, we value our employees and are committed to providing a supportive and rewarding work environment. We offer competitive compensation, opportunities for career progression within the hospitality sector, and ongoing training to enhance your skills and professional development. We foster a inclusive workplace culture where your contributions are recognised and appreciated. Additionally, we provide employee benefits and support programmes designed to promote your health and wellbeing whilst you work with us.

About us
Polystar Manpower Services is a leading manpower solutions provider operating within the retail and consumer products sector. We specialise in connecting talented individuals with dynamic organisations across various hospitality and retail roles. Our mission is to deliver exceptional staffing solutions whilst maintaining the highest standards of professionalism and integrity. We take pride in supporting our clients' success by providing dedicated, skilled, and motivated professionals who are committed to excellence in customer service and operational efficiency.