Food Safety & Compliance Administrator (fixed contract)

SGS (Malaysia) Sdn Bhd; Philippines; On-site; PHP 600,000 - 750,000; Full time

Job summary

SGS (Malaysia) Sdn Bhd in Manila is seeking a detail-oriented Compliance Operations Coordinator to support the Global Food Assurance Compliance Manager. You will coordinate global tasks, meetings and data analyses to improve timely communication across stakeholders.

Strong Excel/Power BI proficiency, a digital mindset and fluent English are essential as you monitor KPIs, manage incidents and assist remote audits of SGS food schemes worldwide.

Qualifications

• Experience in food safety/compliance environments.
• Strong data analysis and reporting capabilities.
• Excellent written and verbal English communication.
• Ability to liaise with stakeholders across multiple countries.
• Proficient in MS Office and Power BI for data handling.

Responsibilities

• Support Global Food Assurance Compliance Manager and coordinate global tasks.
• Monitor KPIs and compile scheme owner reports by deadlines.
• Record and follow up on internal/external food incidents with KPI focus.
• Assist remote internal audits of global food schemes and SGS offices.
• Provide ad hoc compliance support and data evaluation to drive improvements.

Skills

Digital mindset

Analytical skills

Communication skills

Stakeholder liaison

Attention to detail

English fluency

Tools

MS Office Suite

Power BI

Job description

Job Description

PRIMARY RESPONSIBILITIES

To provide support to the Global Food Assurance Compliance Manager, to ensure smooth running of the operation. The jobholder will act as a key liaison, managing and coordinating global tasks, meetings and initiatives. They will be instrumental in enhancing timely communication, creating, maintaining and analyzing different forms of data pertaining to global operations. The role requires attention to detail and the ability to liaise with multiple stakeholders.

SPECIFIC RESPONSIBILITIES

The role encompasses a wide range of responsibilities, including but not limited to the following:

• Monitor Key Performance Indicators and compile food scheme owner reports, ensuring submission within agreed deadlines
• Record, monitor, investigate and follow up internal and external food incidents, ensuring closure within defined KPI requirements
• Play an active role in remote internal audits of global managed food schemes and SGS affiliate offices delivering the scheme
• Provide administrative and technical support for Global Product Managers (GPM's) & schemes e.g. Min audit numbers, missing documents
• Provide ad hoc compliance support through the evaluation of information provided, coordination of required actions, and communication with internal stakeholders to demonstrate robust investigation and continual improvement

To participate in training both mandatory and non-mandatory to support integrity and personal development

REPORTING LINE

Global Food Assurance Compliance Manager

PLACE OF WORK

GBS Manila

Qualifications

PROFILE

• Digital mindset with experience of food safety, being pragmatic, with proven analytical and problem-solving skills
• Strong written and verbal communication and inter-personal skills with the ability to engage with stakeholders across multiple countries
• Strong proficiency in Microsoft Office Suite (Co-pilot, Excel, PowerPoint, Word, Power BI) and experience with data collation and interpretation
• Excellent organizational and time-management skills with the ability to manage multiple tasks simultaneously
• Strong attention to detail and accuracy
• Strong inter-personal skills with persistence and drive to get the job done
• Ability to work independently and proactively in a fast-paced environment.
• Flexibility and ability to cope with changing priorities
• Fluent in English

Additional Information

• Contract based (1 year)