Food Delivery Experience Advisor

Caldwell Communications Consultancy Philippines; Valenzuela; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Medical Reimbursement

Health Insurance

HMO

Job summary

A leading communications consultancy is looking for a Food Delivery Account Representative in Valenzuela. This role involves assisting customers, delivery partners, and merchants with inquiries about food delivery services. Responsibilities include handling order-related issues and maintaining customer satisfaction through various support channels. Candidates should have a high school diploma, strong problem-solving skills, and the ability to multitask in a fast-paced environment. Benefits include medical reimbursement and health insurance.

Qualifications

• High school diploma or equivalent, college level preferred.
• Strong problem-solving and customer service abilities.
• Ability to work in a fast-paced environment.

Responsibilities

• Respond to inquiries regarding food delivery orders.
• Assist with issues such as missing items and order delays.
• Document customer interactions and update records.

Skills

Problem-solving

Customer service

Ability to multitask

Education

High school diploma or equivalent (college level preferred)

Job description

A leading communications consultancy is looking for a Food Delivery Account Representative in Valenzuela. This role involves assisting customers, delivery partners, and merchants with inquiries about food delivery services. Responsibilities include handling order-related issues and maintaining customer satisfaction through various support channels. Candidates should have a high school diploma, strong problem-solving skills, and the ability to multitask in a fast-paced environment. Benefits include medical reimbursement and health insurance.