Food Delivery Support Agent — On-site, Day/Night Shifts

Telesys BPO; Manila; On-site; PHP 334,800; Full time

Benefits offered by this job

Competitive salary (up to ₱30,000/month)

HMO from Day 1

Incentives, allowances & bonuses

Paid training, promotions & pay raises

Health & life insurance

Company events

13th month pay & performance bonus

Job summary

A call center company in Metro Manila is seeking a Call Center Agent for their Food Delivery Account. This is an on-site position that welcomes new graduates and those without prior experience. Responsibilities include handling customer inquiries, maintaining records, and providing troubleshooting support. The role offers competitive pay, health insurance, performance bonuses, and professional development through job training. Ideal candidates should be high school graduates, willing to work 8-hour shifts.

Qualifications

• At least a high school graduate from old or new curriculum.
• Willing to work on-site.
• Ability to handle customer inquiries and complaints.

Responsibilities

• Handle customer inquiries and complaints.
• Maintain accurate customer records.
• Provide correct information and basic troubleshooting.
• Work collaboratively with the team.

Skills

Customer service skills

Basic troubleshooting skills

Education

High School Graduate

Job description

A call center company in Metro Manila is seeking a Call Center Agent for their Food Delivery Account. This is an on-site position that welcomes new graduates and those without prior experience. Responsibilities include handling customer inquiries, maintaining records, and providing troubleshooting support. The role offers competitive pay, health insurance, performance bonuses, and professional development through job training. Ideal candidates should be high school graduates, willing to work 8-hour shifts.