Food & Beverage Lead - Guest Experience

Radisson Collection; Quezon City; On-site; PHP 446,000 - 670,000; Full time

Benefits offered by this job

Hotel employee rates

Friends & Family discounts

Dining and spa discounts

Job summary

Radisson Hotel Group in Manila is seeking a Food & Beverage Supervisor to lead the Park Inn by Radisson North Edsa F&B team, ensuring superior service and smooth operation of all guest dining experiences.

You will mentor staff, uphold service standards, and collaborate with other departments to meet hotel targets. A hands-on leader with strong communication, problem-solving, and IT system experience will thrive in this role.

Qualifications

• Experience in food & beverage service and supervision.
• Proven leadership and managerial skills with hands-on approach.
• Commitment to delivering exceptional guest service.
• Ability to find creative solutions and support team needs.
• Personal integrity in a high-performance environment.
• Experience working with IT systems on various platforms.
• Strong communication skills with colleagues and guests.

Responsibilities

• Supports the smooth running of the food & beverage department, delivering top guest service.
• Proactively improves guest satisfaction and responds to inquiries promptly.
• Supports plans and objectives for F&B initiatives and hotel targets.
• Supervises the F&B team, fostering growth, development and performance.
• Builds and maintains relationships with key stakeholders.
• Supports departmental programs that enhance service standards, profitability and cost control.
• Ensures compliance with legislation and conducts audit-ready documentation.

Skills

Supervisory skills

Managerial skills

Guest service

Problem solving

Integrity

IT systems

Communication

Tools

IT systems

Job description

Radisson Hotel Group in Manila is seeking a Food & Beverage Supervisor to lead the Park Inn by Radisson North Edsa F&B team, ensuring superior service and smooth operation of all guest dining experiences.

You will mentor staff, uphold service standards, and collaborate with other departments to meet hotel targets. A hands-on leader with strong communication, problem-solving, and IT system experience will thrive in this role.