Job Description
The Service Crew member is responsible for delivering excellent customer service and ensuring a pleasant dining experience for all guests at Kenny Rogers Roasters. This role includes taking orders, serving food, maintaining cleanliness, and supporting daily restaurant operations in accordance with company standards.
Key Responsibilities:
- Greet customers warmly and assist them with menu selections.
- Take accurate food and beverage orders and process payments through the POS system.
- Prepare and serve food and drinks following company standards.
- Ensure cleanliness and organization of dining areas, counters, and service stations.
- Refill beverages, condiments, and supplies as needed.
- Handle customer inquiries and resolve complaints in a professional manner.
- Follow food safety, sanitation, and hygiene standards at all times.
- Support kitchen and other team members during peak hours.
- Assist in inventory checks and restocking supplies.
- Adhere to company policies, procedures, and uniform standards.
Government Mandated Benefits
Insurance Health & Wellness
HMO
Free Meals
Professional Development
Job Training