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Virgin Beach Resort Laiya in San Juan, Batangas seeks an experienced Food & Beverage Manager to lead the F&B team, oversee service quality, and coordinate events.
The role blends admin duties with hands-on operations, including menu planning, inventory control, guest satisfaction, and collaboration with other departments to achieve resort goals. Onsite work with long hours during peak seasons.
Supervise and lead the Food & Beverage team, including the Team Leader and staff, to ensure smooth operations.
Prepare work schedules and manage manpower requirements, especially during peak seasons.
Mentor and train team members to maintain service standards and efficiency.
Oversee food preparation and ensure adherence to quality and presentation standards.
Participate in food tastings and provide suggestions for menu themes, especially for events.
Manage inventory of food and beverage supplies to prevent shortages or overstocking.
Ensure VIP guests receive personalized attention, particularly for their food and beverage preferences.
Address guest inquiries or complaints promptly and professionally.
Uphold high standards of service and hospitality across all interactions
Assist in planning and executing food and beverage offerings for events and themed activities.
Collaborate with the Operations Manager and other departments to align with the resort's goals.
Maintain accurate records of attendance, schedules, and inventory.
Submit periodic reports on team performance, guest feedback, and operational needs.
Assist in resort-related tasks as assigned by the Operations Manager, General Manager, or President.
Work is primarily onsite at the resort and may involve long hours during busy periods.
Role requires a mix of administrative work and hands-on involvement in food and beverage operations.