Fleet Services Coordinator – Customer Support & Tickets

E Source Systems Multipurpose Cooperative; Pasay; On-site; PHP 279,000 - 391,000; Full time

Job summary

A cooperative in the automotive industry is seeking an individual to assist the Fleet Service Department in managing operations and maintenance services. The role requires answering client communications professionally and creating service tickets. Candidates should have a degree in Automotive Technology/Engineering or a related field, with strong interpersonal and computer skills. Experience in the automotive or customer service sector is an advantage. This position is based in Metro Manila, Philippines.

Qualifications

• Graduate of BS Automotive Technology/Engineering or any course related to Automotive or Business.
• Experience in the Automotive or Customer Service industry is a plus.
• Computer literate and proficient in MS Office (Word, Excel, PowerPoint).
• Good interpersonal and customer service skills.

Responsibilities

• Assist the Fleet Service Department in managing fleet operations.
• Answer client calls and emails politely and professionally.
• Create Service Tickets and forward to Fleet Service Advisor.
• Follow the company’s communication guidelines and standards.

Skills

Interpersonal skills

Customer service skills

Computer literacy

Education

BS Automotive Technology/Engineering or related

Tools

MS Office

Job description

A cooperative in the automotive industry is seeking an individual to assist the Fleet Service Department in managing operations and maintenance services. The role requires answering client communications professionally and creating service tickets. Candidates should have a degree in Automotive Technology/Engineering or a related field, with strong interpersonal and computer skills. Experience in the automotive or customer service sector is an advantage. This position is based in Metro Manila, Philippines.