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Descripción de la vacante
A car rental company in Metro Manila is seeking a Customer Service Advisor to oversee vehicle fleet maintenance and ensure excellent service quality. Responsibilities include communicating repair needs, scheduling services, and maintaining client relations. Candidates should preferably hold a bachelor's degree and possess strong communication skills. This role supports a busy car rental operation and requires effective coordination with multiple parties.
Formación
Preferably college graduate / bachelor's degree.
Ability to communicate both verbally and in writing.
Ability to listen to and understand customer's needs.
Ability to maintain clear / accurate record.
With valid driver's license.
Responsabilidades
Determine and communicate needed repairs for fleet maintenance.
Coordinate with dispatchers on maintenance schedules.
Act as Customer Service Advisor for clients.
Schedule periodic maintenance service appointments.
Track vehicle repairs and communicate with customers.
Conocimientos
Communication skills
Customer service
Problem-solving skills
Record-keeping
Educación
Bachelor's degree
Descripción del empleo
A car rental company in Metro Manila is seeking a Customer Service Advisor to oversee vehicle fleet maintenance and ensure excellent service quality. Responsibilities include communicating repair needs, scheduling services, and maintaining client relations. Candidates should preferably hold a bachelor's degree and possess strong communication skills. This role supports a busy car rental operation and requires effective coordination with multiple parties.
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