Fleet Maintenance & Operations Specialist

Safari Rent A Car Inc.; Makati; On-site; PHP 279,000 - 390,600; Full time

Job summary

A car rental company in Metro Manila is seeking a Customer Service Advisor to oversee vehicle fleet maintenance and ensure excellent service quality. Responsibilities include communicating repair needs, scheduling services, and maintaining client relations. Candidates should preferably hold a bachelor's degree and possess strong communication skills. This role supports a busy car rental operation and requires effective coordination with multiple parties.

Qualifications

• Preferably college graduate / bachelor's degree.
• Ability to communicate both verbally and in writing.
• Ability to listen to and understand customer's needs.
• Ability to maintain clear / accurate record.
• With valid driver's license.

Responsibilities

• Determine and communicate needed repairs for fleet maintenance.
• Coordinate with dispatchers on maintenance schedules.
• Act as Customer Service Advisor for clients.
• Schedule periodic maintenance service appointments.
• Track vehicle repairs and communicate with customers.

Skills

Communication skills

Customer service

Problem-solving skills

Record-keeping

Education

Bachelor's degree

Job description

A car rental company in Metro Manila is seeking a Customer Service Advisor to oversee vehicle fleet maintenance and ensure excellent service quality. Responsibilities include communicating repair needs, scheduling services, and maintaining client relations. Candidates should preferably hold a bachelor's degree and possess strong communication skills. This role supports a busy car rental operation and requires effective coordination with multiple parties.