Five-Star Guest Experience Server

Melco Resorts & Entertainment Limited; Parañaque; On-site; PHP 180,000 - 240,000; Full time

Job summary

Melco Resorts & Entertainment Limited in Parañaque, Philippines, is seeking a Waiter to deliver high-quality service in our luxury hotel dining outlets. You will greet guests, present menus, and ensure accurate order execution with enthusiasm and professional presentation.

Ideal candidates have experience in food and beverages, a Diploma in Hospitality Management is preferred, and strong English communication skills to create memorable guest experiences in a five-star setting.

Qualifications

• Experience in Food and Beverages in luxury settings is preferred.
• Fresh graduates are welcome.
• Education: Diploma in Hospitality Management or related course.
• Strong English communication skills are essential for guest interactions.

Responsibilities

• Greets guests promptly in a warm and friendly manner.
• Establishes eye contact and smiles with guests.
• Thank guests and convey anticipation for their next visit.
• Builds rapport and gathers feedback to ensure guest satisfaction.
• Maintains brand standards in all service aspects.
• Knows menu items and beverage preparation techniques.
• Keeps outlet clean and organized at front and back of house.
• Prepares and assembles orders in sequence with quality checks.
• Applies service techniques with enthusiasm and accuracy.
• Completes daily shift responsibilities as assigned.
• Reviews order dockets for accurate and timely preparation.

Skills

Effective time management

Task management

Communication

English proficiency

Customer service

Education

Diploma in Hospitality Management

Job description

Melco Resorts & Entertainment Limited in Parañaque, Philippines, is seeking a Waiter to deliver high-quality service in our luxury hotel dining outlets. You will greet guests, present menus, and ensure accurate order execution with enthusiasm and professional presentation.

Ideal candidates have experience in food and beverages, a Diploma in Hospitality Management is preferred, and strong English communication skills to create memorable guest experiences in a five-star setting.