Financial Operations Analyst

inspiro; Pasig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Inspiro seeks a Financial Operations Specialist to drive monthly residual production, partner billing, and reconciliation within our payments workflow in Manila. You will organize source data, validate processor outputs, and run QA on partner residual statements while ensuring accuracy of volumes, incomes, and payouts.

You will process recurring merchant billing through NetSuite and related gateways, prepare billing files, issue invoices and refunds, and manage case queues within SLA.

Qualifications

• Bachelor's degree in Finance, Accounting, Business, or a related field; equivalent experience considered.
• 2 years of experience in finance, accounting, billing, or operations.
• Proficiency in Microsoft Excel with VLOOKUP/XLOOKUP, pivot tables, and filters.
• Strong attention to detail and ability to meet monthly deadlines.
• Clear written and verbal communication skills.
• Self-starter who asks questions and flags issues.

Responsibilities

• Support monthly residual production by organizing source files, validating processor data, and running QA checks on partner residual statements.
• Compare residual reports against source data to confirm volume, income, and payout amounts; reconcile and flag variances.
• Process recurring merchant billing through NetSuite and the Zeamster gateway, including platform, device, and third-party fees.
• Prepare billing files by validating customer numbers, amounts, and totals against source reports.
• Issue merchant invoices, credit memos, and refunds in NetSuite with proper documentation.
• Work the FinancialOps case queue — billing, refund, and bank-change requests — within SLA.
• Update merchant bank account records in NetSuite based on weekly maintenance reports.
• Set up new partner records and vendor IDs in NetSuite, including W-9 collection and ACH payment configuration.
• Maintain accurate documentation of recurring processes and identify opportunities to streamline manual work.

Skills

Attention to detail

Communication

Self-starter

Education

Bachelor's degree in Finance, Accounting, Business, or related field

Tools

Microsoft Excel

Pivot tables

VLOOKUP

XLOOKUP

NetSuite

Power Query

Job description

The Financial Operations Specialist supports the monthly residual production, partner billing, and reconciliation processes that keep our payment operations running.

ESSENTIAL DUTIES

• Support monthly residual production by organizing source files, validating processor data, and running QA checks on partner residual statements.
• Compare residual reports against source data to confirm volume, income, and payout amounts reconcile, and flag variances for review.
• Process recurring merchant billing through NetSuite and the Zeamster gateway, including platform fees, device fees, and third-party billing programs.
• Prepare billing files by validating customer numbers, amounts, and totals against source reports.
• Issue merchant invoices, credit memos, and refunds in NetSuite with proper documentation.
• Work the FinancialOps case queue — billing, refund, and bank-change requests — within SLA.
• Update merchant bank account records in NetSuite based on weekly account-maintenance reports.
• Set up new partner records and vendor IDs in NetSuite, including W-9 collection and ACH payment configuration.
• Maintain accurate documentation of recurring processes and identify opportunities to streamline manual work.

QUALIFICATIONS

• Bachelor's degree in Finance, Accounting, Business, or a related field; equivalent experience considered.
• 2 years of experience in finance, accounting, billing, or operations.
• Proficiency in Microsoft Excel, including VLOOKUP/XLOOKUP, pivot tables, and filters.
• Strong attention to detail and ability to work accurately under monthly deadlines.
• Clear written and verbal communication skills.
• Self-starter who's curious, asks questions, and isn't afraid to flag issues.

PREFERRED

• Experience using NetSuite
• Experience in payments, fintech, or financial services.
• Proficiency with excel Power Query or other data automation or BI tools
• Willing to work on-site in Ortigas, Pasig