Financial Account Support Specialist (Non-Voice)

Orbit Teleservices; Philippines; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Pioneer accounts

Non-voice accounts

Easy accounts

HMO

13th Month

Awards

Leave

Paid Leave

Attendance Bonus

Job summary

Orbit Teleservices in the Philippines is hiring for a customer service representative. You will respond to customer inquiries via phone, email, or chat, provide accurate information about products, services, and company policies, and resolve customer complaints to ensure satisfaction.

Training is provided, and no prior experience is required. The role is weekdays with weekends off, and candidates should have a diploma and strong communication skills in English.

Qualifications

• Friendly, patient, and able to communicate clearly.
• Good listening and verbal communication skills; English preferred.
• Basic computer or phone usage skills.

Responsibilities

• Respond to customer inquiries promptly via phone, email, or chat.
• Provide accurate product, service, and policy information.
• Resolve complaints to ensure customer satisfaction.

Skills

Friendly demeanor

Verbal communication

Basic computer skills

Education

Diploma (HS/College/Vocational)

Job description

Orbit Teleservices in the Philippines is hiring for a customer service representative. You will respond to customer inquiries via phone, email, or chat, provide accurate information about products, services, and company policies, and resolve customer complaints to ensure satisfaction.

Training is provided, and no prior experience is required. The role is weekdays with weekends off, and candidates should have a diploma and strong communication skills in English.