Financial Account Associate — Non-Voice, Weekdays

Orbit Teleservices; Quezon City; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

HMO

13th Month Pay

Departmental Awards

Maternity/Paternity Leave

Paid leaves

Attendance Bonus

Job summary

Orbit Teleservices is seeking a customer support agent in the Philippines. You will respond to inquiries via phone, email, or chat, provide accurate product and policy information, and resolve issues to ensure customer satisfaction.

No experience needed; we will train you. Work on weekdays with weekends off. Must be friendly, able to use a phone or computer, and have a HS/College/Vocational diploma. Preferred English communication.

Qualifications

• Friendly and good at talking.
• Able to use a phone or computer.
• Filipino citizen or valid residence status.
• Diploma required (HS/College/Vocational).
• Good verbal and listening skills; English preferred.

Responsibilities

• Respond to customer inquiries via phone, email, or chat promptly and professionally.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.

Skills

Customer service

Communication

Phone/Chat handling

English (preferred)

Education

HS/College/Vocational Diploma

Tools

CRM software

Job description

Orbit Teleservices is seeking a customer support agent in the Philippines. You will respond to inquiries via phone, email, or chat, provide accurate product and policy information, and resolve issues to ensure customer satisfaction.

No experience needed; we will train you. Work on weekdays with weekends off. Must be friendly, able to use a phone or computer, and have a HS/College/Vocational diploma. Preferred English communication.