Financial Account Support Specialist | Night Shift Onsite

J-K Network Services; Taguig; On-site; PHP 334,800 - 446,400; Full time

Job summary

A leading IT consulting firm in Taguig is seeking a Customer Service Associate for a financial account. This role includes responding to customer inquiries and managing account transactions during night shifts. Candidates must be high school graduates or college undergraduates with at least 2 years of experience in a financial or BPO setting. This is an onsite position with competitive salary offerings.

Qualifications

• At least 2 years of experience in financial accounts or BPO.
• Willingness to work night shifts.
• Amenable to onsite work in Taguig or Ortigas.

Responsibilities

• Answer customer questions about accounts and transactions.
• Deal with customer grievances and fix problems.
• Help with the opening and updating of accounts.
• Manage payments and other account transactions.
• Record customer dealings and transactions accurately.

Skills

Customer service

Problem-solving

Financial product knowledge

Education

High School Graduate or College Undergraduate

Job description

A leading IT consulting firm in Taguig is seeking a Customer Service Associate for a financial account. This role includes responding to customer inquiries and managing account transactions during night shifts. Candidates must be high school graduates or college undergraduates with at least 2 years of experience in a financial or BPO setting. This is an onsite position with competitive salary offerings.