Finance Systems & NetSuite Support — Hybrid Role

Smartly.io; Manila; Hybrid; PHP 4,416,000 - 6,940,000; Full time

Benefits offered by this job

Hybrid workplace

Healthcare packages

Global team collaboration

Paid holidays and family leave

Equity options and career development

Job summary

Smartly.io in Manila is building a talent pipeline for a Finance Systems role that supports NetSuite and related finance applications. The position blends accounting knowledge with SQL skills to investigate issues and assist users globally, with a hybrid onsite/remote arrangement in Manila.

It also explores AI-driven automation to improve troubleshooting and documentation. The role reports to the Finance Systems Manager and offers hands-on experience across enterprise applications while

Qualifications

• Experience with NetSuite including saved searches, dashboards or SuiteFoundation concepts.
• Hands-on experience with enterprise applications and data analysis.
• Strong SQL knowledge and understanding of relational data.
• Foundational accounting and finance processes (O2C, P2P, GL).
• Interest in using AI to automate troubleshooting and improve docs.

Responsibilities

• Provide Tier 1 and Tier 2 NetSuite support to internal users globally.
• Review transactions and GL impacts to resolve finance system queries.
• Write and modify SQL queries for data investigation and reporting.
• Use AI tools to support troubleshooting and improve documentation.
• Manage user access, configurations, testing, and NetSuite upgrades.
• Maintain knowledge-base documentation and practical guidance.
• Deliver end-user training on finance systems.
• Support other finance apps and integrations connected to NetSuite.

Skills

NetSuite

SQL

Accounting knowledge

AI tooling interest

English proficiency

Education

IT/CS/IS or accounting studies

Job description

Smartly.io in Manila is building a talent pipeline for a Finance Systems role that supports NetSuite and related finance applications. The position blends accounting knowledge with SQL skills to investigate issues and assist users globally, with a hybrid onsite/remote arrangement in Manila.

It also explores AI-driven automation to improve troubleshooting and documentation. The role reports to the Finance Systems Manager and offers hands-on experience across enterprise applications while