About the role
The Finance Supervisor oversees the organization's financial operations, financial planning and analysis (FP&A), statutory accounting, tax compliance, and revenue assurance across local and international operations. Acting as a strategic business partner to operational leads and executive leadership, this role manages financial reporting, profitability analysis by account or client, cash flow management, and internal controls in a fast-paced BPO or shared services environment.
Key responsibilities
- Lead the month-end and year-end financial close processes, ensuring timely and accurate preparation of financial statements (Balance Sheet, P&L, Cash Flow) in accordance with PFRS/IFRS and US GAAP
- Oversee financial operations, including Accounts Payable (AP), Accounts Receivable (AR), fixed assets, payroll accounting, and general ledger reconciliation
- Manage statutory compliance, liaising with local regulatory bodies (BIR, SEC, PEZA/BOI, local government units) and external audit firms
- Drive annual budgeting, quarterly re-forecasting, and long-term financial planning across business units, client accounts, and shared service centers
- Perform seat-cost analysis, client/account profitability reviews, billability tracking, and variance analyses to identify operational efficiency opportunities
- Partner with Operations, Talent Acquisition, and Account Management teams to forecast headcounts, labor costs, margins, and operational KPIs
- Oversee treasury operations, cash flow forecasting, working capital management, and foreign exchange (FX) exposure monitoring
- Manage client billing, revenue recognition (including pass-through expenses and SLA penalties/incentives), and collections management
- Design, implement, and maintain robust internal control frameworks (e.g., SOX compliance, internal financial controls) to mitigate financial risk and fraud
- Manage, mentor, and elevate a team of accounting supervisors, financial analysts, and accounting specialists
About you
- Active Certified Public Accountant (CPA) license is mandatory
- Bachelor's degree in Accountancy, Finance, or a related discipline
- At least 5 years of overall finance and accounting experience, with at least 2 years in a supervisory or managerial capacity within a BPO, Shared Services, or IT-BPM organization
- In-depth knowledge of PEZA/BOI tax regulations, transfer pricing, US GAAP/IFRS, and multi-currency accounting
- Advanced proficiency in enterprise ERP software
- Strong understanding of BPO commercial structures (Time & Materials, Fixed Price, FTE pricing models)