Finance Manager

Manulife John Hancock; Quezon City; Presencial; PHP 1.800.000 - 3.200.000; Jornada completa

Descripción de la vacante

Manulife John Hancock invites applications for a Finance Manager within the FSSC Reporting North America team. The role leads the FSSC teams to ensure expense data integrity through timely service delivery.

Reporting to the Sr Manager, the position focuses on operational support, leadership of accounting processes, risk management, and delivering KPI dashboards while coordinating with cross-functional partners across geographies.

Formación

• Bachelor's degree in Accounting, Finance, or Business-related fields.
• MBA or CPA designation is an advantage.
• 8+ years in accounting/finance, with 4+ years in analysis, reporting, forecasting, and budgeting.
• Advanced knowledge of Power BI.
• Advanced knowledge of Excel (formulas and pivot tables).
• Strong project management skills including system implementation.

Responsabilidades

• Lead FSSC teams in expense reporting, planning, forecasting and analysis.
• Allocate tasks to team leaders and monitor progress for reviews.
• Deliver excellent customer service with client centricity.
• Provide training on policies or regulatory changes.
• Oversee short-term projects, transformations, and automation initiatives.
• Lead issue resolution and risk mitigation in operations.
• Support ad-hoc analysis to identify root causes and solutions.
• Deliver KPI and KRI reports and dashboards to MBPS management.

Conocimientos

Financial analysis

Forecasting

Budgeting

English communication

Project management

Educación

Bachelor's degree in Accounting/Finance/Business

MBA or CPA designation

Herramientas

Power BI

Excel

Descripción del empleo

Reporting directly to the Sr Manager of FSSC Reporting North America, the Finance Manager is primarily accountable for leading the FSSC teams in ensuring the integrity of the company's expenses through timely and accurate service delivery.

Position Responsibilities

Operational Support

• Manage the FSSC teams' day-to-day operations (expense reporting, planning, forecasting and analysis) and promote process efficiency and team effectiveness.
• Allocate and delegate tasks to team leaders/ team members and manage the task monitoring system used for regular business review reporting
• Ensure the delivery of excellent customer service by proactively promoting client centricity.
• Ensure that the team is regularly updated and are provided proper training in relevant accounting and regulatory policies or changes therewith
• Act as the project manager who will oversee the planning, implementation and tracking of any short-term or streamlining and automation projects
• Take the lead role in resolving critical issues raised during operations and proactively manage and monitor control efficacy to ensure potential risk is minimized.
• Support ad-hoc analysis to identify root causes of production problems and develop timely solutions.
• Effectively communicate significant production updates and challenges to management as well as to the business unit in a timely manner.
• Manage and mitigate operational risks and ensure that issues are escalated timely and resolution is effective. Validate the accuracy of operational risk heat maps and other risk assessments.
• Accountable for the timely and effective closure of audit points, if any.
• Timely and effective delivery of KPI and KRI reports, business dashboards and other metrics as required by MBPS management as well as the Business Unit.

Leadership/Management

• Drive the team in achieving its organizational goals and objectives.
• Consult with MGS Finance management on business planning, direction, and identification of opportunities for team growth and development
• Perform the People Manager role for the performance management, professional growth and development of staff which include feedback sessions, productivity tracking, coaching, one on one meetings and regular employee reviews.
• Perform managerial duties such as hiring, attendance/incentives management and overall coordination with the support departments such as HR, Finance and IT.
• Support and deliver on key transformation strategies of the group, as a priority.
• Establish a high level of credibility and build professional relationships with our customers.
• To ensure customer-centered outcomes, manage business relationships and act as a business partner for our Business Unit service recipients. Enable feedback channels to the business to align expectations and priorities.
• In partnership with our customers, define and periodically refresh service level standards across the teams within the domain and manage the achievement of KPIs as defined within the Service Level Agreements and Schedule of Services.
• Drive the sharing of best practices, fostering collaboration and innovation across the teams within the domain.
• Execute strategic priorities and evolve the service delivery model toward a scalable and strategic global business shared service.

Special Projects

• Special projects will arise from time to time that will require strong financial knowledge, strong analytical and organizational skills with an innovative mindset. The Lead will be responsible for ad-hoc projects as required by senior management pertaining to the introduction of new services, products and processes designed.

Required Qualifications:

• Bachelor's degree in Accounting, Finance, or Business-related courses.
• MBA or CPA designation (not required but an advantage).
• Minimum 8+ years of accounting or finance-related experience, including at least 4 years in financial analysis, reporting, forecasting, and budgeting
• Advanced knowledge of Power BI
• Advanced knowledge of Microsoft Office suite (i.e. mastery of Excel formulas and pivot tables is a must)
• Strong project management skills, including accounting system implementation to support transformation initiatives

Preferred Qualifications:

• Excellent analytical and technical skills.
• Strong people management experience (5+ years) to lead, manage and develop professional staff.
• Experience in working in a broad Matrix organization listening and using influence to make an impact.
• Ability to work in ambiguous environment and adapt to change while managing time and workload with aggressive timelines.
• Experience in working across multiple geographies and time zones.
• Strong interpersonal skills and ability to work effectively across cultures, geographies and senior leadership.
• Excellent English written and verbal communication skills.
• Innovative thinker with the ability to negotiate, influence and challenge the status quo to continuously improve processes.
• Ability to anticipate issues and think proactively to resolve issues and risk.
• Outstandi