Finance Customer Support Team Lead

WEWILL TECH CORP.; Makati; On-site; PHP 279,000 - 390,600; Full time

Job summary

A financial services company located in Metro Manila is seeking a customer support representative. The role involves providing exceptional support via phone, email, and chat, addressing inquiries, and maintaining records. Candidates should have 1-2 years of experience in the Lending or Finance industry, along with excellent communication and problem-solving skills. A minimum diploma is required for this position.

Qualifications

• 1-2 years of customer service experience in Lending/Finance industry.
• Empathetic, patient, and a team player.

Responsibilities

• Provide exceptional customer support via phone, email, and chat.
• Address inquiries and resolve issues.
• Maintain detailed records of customer interactions.

Skills

Excellent communication

Problem-solving

Multitasking

Education

Minimum Diploma degree in any field

Job description

A financial services company located in Metro Manila is seeking a customer support representative. The role involves providing exceptional support via phone, email, and chat, addressing inquiries, and maintaining records. Candidates should have 1-2 years of experience in the Lending or Finance industry, along with excellent communication and problem-solving skills. A minimum diploma is required for this position.