Field Technical Staff

YAHSHUA Outsourcing Worldwide, Inc; Philippines; Hybrid; PHP 279,000 - 502,000; Full time

Job summary

YAHSHUA Outsourcing Worldwide, Inc is seeking a Field Technical Staff to serve as the frontline for device deployment, installation, and on-site technical support at client locations. The role focuses on hands-on setup, troubleshooting, and documenting activities in the field.

The ideal candidate will be technically skilled, self-reliant, and able to work independently at client sites with professionalism and integrity. Travel and field responsibilities are expected.

Qualifications

• Bachelor's degree in IT/CS/EE or related technical field.

Responsibilities

• Set up devices and prepare gadgets for client use.

Skills

Communication

Problem solving

Self-motivated

Trustworthy & responsible

Adaptable & eager to learn

Willing to travel

Education

BS IT / CS / Electronics or related

Tools

AnyDesk

TeamViewer

Job description

Job Details

Role

We are seeking a Field Technical Staff to act as the company’s frontline for device deployment, installation, and on-site technical support at client locations. This role focuses on hands-on setup and troubleshooting of biometric and time & attendance devices, field coordination, and ensuring all equipment is properly installed, maintained, and documented.

The ideal candidate is technically skilled, self-reliant, and comfortable working independently in the field — someone who can diagnose and resolve issues on the spot and represents the company with professionalism and integrity at every client site.

What You'll Do:

• Set Up Devices: Prepare gadgets like phones and tablets so they’re ready for use and meet what people need.
• Fix Issues: Help troubleshoot problems with devices - whether it’s a software glitch or a hardware issue.
• Keep Track of Equipment: Update and maintain a list of devices and where they are being used.
• Handle Old Devices: Properly dispose of devices that are no longer needed, following safety and company guidelines.
• Write It Down: Keep clear records of how things are done and updated processes.
• Help Others: Show teammates or users how to use their devices correctly and safely.
• Follow the Rules: Make sure work follows company policies and tech-related rules or regulations.

Location

Misamis Oriental

Job Type

Full Time

Work Setup

Hybrid

Schedule

8 Hours

Qualifications

• Graduate of BS Information Technology, BS Computer Science, BS Electronics Engineering, or any related technical course
• 1-3 years of hands-on experience in IT support, networking, or device installation
• Proficient in networking and basic IT troubleshooting - LAN/VPN, router and switch configuration
• Hands-on experience with electronics, device wiring, power supply troubleshooting, and hardware-level repairs (practical knowledge required, not just theoretical)
• Familiar with remote support tools such as AnyDesk or TeamViewer
• Valid driver's license; able to drive a 4-wheel vehicle for independent field deployment
• Self-driven and able to work with minimal supervision
• Trustworthy and responsible
• Adaptable and eager to learn new technologies and systems
• Good communication and problem-solving skills
• Flexible, physically fit, and willing to travel and conduct on-site support