Field Service Engineer – Industrial Machinery

Star Seiki Philippines, Inc; Biñan; On-site; PHP 391,000 - 614,000; Full time

Job summary

Star Seiki Philippines, Inc is seeking a Service Engineer to install, inspect, test, maintain, and repair automatic unloader/machines at client sites across designated areas. You will perform preventive maintenance, calibration, provide product support, and coordinate with internal teams to ensure uptime and reliability; travel is required.

Graduate in engineering, 1–2 years field experience preferred, strong electronics knowledge and documentation, good communication.

Qualifications

• Graduate in engineering or related field.
• 1–2 years of field service, technical support or related work preferred.
• Fresh graduates with strong technical aptitude may be considered.
• Good knowledge of basic electronics, electrical systems, mechanical components, troubleshooting, and documentation.
• Analytical, detail-oriented, capable of diagnosing and resolving technical concerns.
• Good communication and interpersonal skills with customers and internal teams.
• Willing to travel, conduct field work, and be assigned to service activities within designated areas.
• Able to work independently, manage time efficiently, and respond to service requirements with urgency and professionalism.

Responsibilities

• Install, inspect, test, maintain, troubleshoot, and repair automatic unloader/machines at client sites.
• Perform preventive maintenance, calibration, equipment assessment, and technical servicing.
• Provide technical assistance, product support, and basic user guidance to customers.
• Troubleshoot support and coordinate service concerns.
• Prepare and submit complete service reports, documentation, and status updates after each service visit.
• Coordinate with internal teams, customers, suppliers, and principals regarding service schedules, parts requirements, and after-sales support.
• Ensure compliance with company policies, safety standards, service protocols, customer requirements, and applicable industry practices.
• Attend product trainings, technical certifications, accreditations, and other capability-building activities as required.

Skills

Field service

Electrical troubleshooting

Technical support

Customer service

Communication

Time management

Travel readiness

Education

Engineering degree

Job description

Star Seiki Philippines, Inc is seeking a Service Engineer to install, inspect, test, maintain, and repair automatic unloader/machines at client sites across designated areas. You will perform preventive maintenance, calibration, provide product support, and coordinate with internal teams to ensure uptime and reliability; travel is required.

Graduate in engineering, 1–2 years field experience preferred, strong electronics knowledge and documentation, good communication.