Field Service Engineer - Breathing Apparatus

Draeger Singapore Pte. Ltd.; Santo Niño 1st; On-site; PHP 540,000 - 900,000; Full time

Job summary

Draeger Singapore Pte. Ltd. is seeking a Field Service Engineer - Breathing Apparatus to manage service orders, coordinate with service, logistics and other departments, and ensure timely execution.

The role involves equipment commissioning, preventive and corrective maintenance, troubleshooting, service documentation, and warranty repairs for assigned products and systems, with a focus on safety-critical breathing apparatus.

Qualifications

• Hands-on experience with pneumatic and mechanical equipment is implied by the job tasks.
• Ability to manage service orders and coordinate with multiple departments.
• Strong troubleshooting and problem-solving skills for equipment failures.

Responsibilities

• Manage service orders from initiation to completion with related departments.
• Act as primary contact for customers and internal stakeholders with updates.
• Perform commissioning, maintenance, troubleshooting, and warranty repairs.
• Diagnose malfunctions and implement corrective actions to restore performance.
• Respond quickly to breakdowns and emergencies to minimize downtime.
• Document findings and provide clear technical reports and recommendations.
• Provide guidance and support to junior engineers as needed.
• Participate in projects and improvement initiatives.

Skills

Troubleshooting

Equipment maintenance

Service orders

Customer communication

Education

Dipl. in Mechanical Engineering

Dipl. in Mechatronics Engineering

Job description

Who We Are:

Dräger manufactures medical and safety technology products. We protect, support, and save people's lives around the world in hospitals, with fire departments, emergency services, authorities, and in mining as well as industry. Founded in Lübeck in 1889, Dräger has grown into a worldwide, listed enterprise in its fifth generation as a family-run business. Dräger has more than 16,000 employees worldwide and is present in over 190 countries around the globe.

Every life is unique. Protect, support and rescue lives: that's what we do at Dräger – day in and day out. Therefore, we are interested in you if you are looking to work for an organization that does something more, something that’s truly worth working for.

About the Job:

Job Title: Field Service Engineer - Breathing Apparatus

Tasks & Responsibilities:

• Manage assigned service orders from initiation through completion, coordinating closely with Service, Logistics, and other relevant departments to ensure timely and accurate execution.

• Serve as the primary point of contact for customers and internal stakeholders, providing updates and support on technical issues, service requirements, equipment status, and delivery schedules.

• Perform equipment commissioning, contract maintenance, preventive maintenance, corrective maintenance, troubleshooting, service documentation, and warranty repairs for assigned products and systems.

• Independently diagnose equipment malfunctions, identify root causes, and implement effective corrective actions to restore optimal performance.

• Respond promptly to equipment breakdowns and emergency service requests, ensuring timely resolution and minimizing equipment downtime.

• Prepare and communicate technical findings, service reports, and recommendations clearly and professionally to customers and internal stakeholders.

• Provide technical guidance, coaching, and on-the-job support to junior service engineers and technicians as required.

• Participate in service-related projects, equipment enhancement initiatives, emergency response activities, and other technical assignments to support business and customer needs.

Position Requirements:

Education Level:

• Dipl. in Mechanical Engineering

• Dipl. in Mechatronics Engineering

Experience:

• 5–10 years of experience in service or engineering roles within the Semiconductor, Oil & Gas, or Process industries.

• Hands-on experience with pneumatic and mechanical equipment.

Why Join Us?

Dräge is is proud to be an equal opportunity employer that values diversity, inclusion, and mutual respect.

We welcome applicants from all backgrounds who are looking to grow, thrive, and make an impact in a collaborative workplace