Field Service Engineer

RBGM MEDICAL EXPRESS SALES, INC.; Philippines; On-site; PHP 279,000 - 502,000; Full time

Job summary

RBGM Medical Sales Express Inc. in the Philippines is seeking a Field Service Engineer to provide on-site installation, preventive maintenance, and repair of medical equipment across healthcare facilities.

You will diagnose and troubleshoot technical issues, train clients, and ensure compliance with safety standards while preparing detailed service reports and coordinating with logistics. Frequent travel within the territory is expected to support clinical operations.

Qualifications

• Bachelor's degree in a technical field related to medical devices or engineering.
• 1-2 years of experience in medical device servicing preferred; fresh graduates with internship experience considered.
• Knowledge of calibration, safety and regulatory standards for medical equipment.
• Ability to read schematics, service manuals, and wiring diagrams.
• Strong documentation, communication, and organizational skills.

Responsibilities

• Install, maintain, and repair medical equipment on-site at healthcare facilities.
• Respond to service calls and troubleshoot technical issues.
• Conduct preventive maintenance and equipment checks.
• Prepare accurate service reports and documentation.
• Travel frequently within the assigned territory or nationwide.

Skills

Troubleshooting

Documentation

Communication

Organizational skills

Willingness to travel

Education

Bachelor's degree or higher in Electronics/Communications/Electrical/Biomedical Engineering or related field

Tools

Electronic test instruments

Power tools

Calibration software

Job description

RBGM Medical Sales Express Inc. is looking for a Field Service Engineer to provide on-site technical support, installation, maintenance, and repair of medical equipment. The role will ensure equipment operates properly and complies with safety and regulatory standards while providing excellent technical support to healthcare clients.

Key Responsibilities

• Perform installation, preventive maintenance, and repair of medical equipment.
• Respond to service calls and troubleshoot technical issues.
• Conduct scheduled preventive maintenance and equipment checks.
• Ensure compliance with safety and regulatory standards.
• Prepare accurate service reports and documentation.
• Coordinate with logistics and warehouse teams for field-related activities.
• Provide technical support and training to clients when needed.
• Maintain tools, test equipment, and spare parts inventory.
• Participate in technical training and continuous improvement activities.

Qualifications

• Bachelor's degree in Electronics and Communications Engineering, Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related technical field.
• 1-2 years of relevant experience in medical device or biomedical equipment servicing is preferred.
• Fresh graduates with strong internship experience and technical aptitude may also be considered.
• Knowledge of medical equipment, calibration, and safety/regulatory standards.
• Strong technical troubleshooting and diagnostic skills.
• Able to read technical schematics, service manuals, and wiring diagrams.
• Proficient in using electronic test instruments, power tools, and calibration software.
• Good documentation, communication, and organizational skills.
• Self-driven, accountable, adaptable, and service-oriented.
• Willing to travel frequently within the assigned territory or nationwide.

Work Environment: Primarily on-site at healthcare facilities, with frequent travel and occasional office-based administrative work.