Field Service Engineer

RBGM Medical Express Sales Inc; Philippines; On-site; PHP 420,000 - 620,000; Full time

Job summary

RBGM Medical Express Sales Inc. is seeking a Field Service Engineer to provide on-site technical support, maintenance, and repair of medical equipment in the Philippines.

The role ensures equipment operates safely and complies with regulatory standards, with collaboration across internal teams to deliver high-quality service. The position involves installation, preventive maintenance, and timely reporting, plus contributing to continuous improvement and training programs.

Qualifications

• Education required: Bachelor’s Degree in Electronics and Communications Engineering, Electrical Engineering, Biomedical Engineering, Mechanical Engineering or related technical fields.
• Fresh graduates with strong internship background may be considered.
• Minimum 1–2 years of relevant experience in servicing medical devices or biomedical equipment preferred.

Responsibilities

• Perform on-site installation, maintenance, and repair of medical equipment.
• Respond to service calls and resolve technical issues efficiently.
• Conduct preventive maintenance according to schedule.
• Ensure compliance with safety and regulatory standards.
• Document service activities and submit reports promptly.
• Coordinate with logistics and warehouse teams for 4PL-related field tasks.
• Provide technical support and training to clients as needed.
• Maintain tools, test equipment, and spare parts inventory.
• Participate in continuous improvement and training programs.

Education

Bachelor’s Degree in Electronics and Communications Engineering

Bachelor’s Degree in Electrical Engineering

Bachelor’s Degree in Biomedical Engineering

Bachelor’s Degree in Mechanical Engineering

Job description

The Field Service Engineer is responsible for providing on-site technical support, maintenance, and repair services for medical equipment. This role ensures that equipment is functioning optimally and complies with safety and regulatory standards. The engineer also supports 4PL-related field activities and collaborates with internal teams to deliver high-quality service to clients.

JOB DUTIES AND RESPONSIBILITIES:

• Perform on-site installation, maintenance, and repair of medical equipment.

• Respond to service calls and resolve technical issues efficiently.

• Conduct preventive maintenance according to schedule.

• Ensure compliance with safety and regulatory standards.

• Document service activities and submit reports promptly.

• Coordinate with logistics and warehouse teams for 4PL-related field tasks.

• Provide technical support and training to clients as needed.

• Maintain tools, test equipment, and spare parts inventory.

• Participate in continuous improvement and training programs.

QUALIFICATIONS:

• EDUCATION REQUIRED – Bachelor’s Degree in Electronics and Communications Engineering, Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related technical fields.

• EXPERIENCE – Minimum of 1 to 2 years of relevant experience in servicing medical devices or biomedical equipment is preferred.

• Fresh graduates with a strong internship background and technical aptitude may be considered.