Field QA & Compliance Specialist (Hybrid | Day Shift)

Home Credit Philippines; Daet; Hybrid; PHP 334,800 - 558,000; Full time

Benefits offered by this job

Hybrid work set-up

Permanent dayshift schedule

Up to 20% variable performance-based bonus

HMO on Day 1 / HMO with dependents

Access to mental health coverage

Wellness leave and birthday leave benefits

Internal career mobility

Opportunity to work and train in international offices

Job summary

Home Credit Philippines is looking for a Field QA Specialist responsible for risk mitigation activities related to regulatory compliance and fraud prevention. This role involves evaluating Field Visits, coaching Field Officers, and preparing detailed reports on quality issues.

The ideal candidate has at least 1 year of experience in a similar role, strong analytical and communication skills, and must be proficient in Tagalog and English. The position offers a hybrid work setup and various employee benefits including health coverage from Day 1.

Qualifications

• At least 1 year of experience in an equivalent role.
• Experience in quality or related fields is required.
• Ability to prepare detailed reports on quality issues.
• Well organized with strong attention to detail.
• Must be able to communicate effectively with senior management.
• Proficiency in Tagalog and English is necessary.

Responsibilities

• Perform Risk Mitigation activities related to compliance and fraud prevention.
• Evaluate and monitor Field Visits.
• Identify and report possible fraudulent activities.
• Coaching and mentoring Field Officers.
• Create valuable reports and insights for QA.

Skills

Analytical mindset

Problem-solving skills

Excellent communication skills

Knowledge of quality processes

Job description

Home Credit Philippines is looking for a Field QA Specialist responsible for risk mitigation activities related to regulatory compliance and fraud prevention. This role involves evaluating Field Visits, coaching Field Officers, and preparing detailed reports on quality issues.

The ideal candidate has at least 1 year of experience in a similar role, strong analytical and communication skills, and must be proficient in Tagalog and English. The position offers a hybrid work setup and various employee benefits including health coverage from Day 1.