Field Operations Assistant

AFP Finance Center Multi-Purpose Cooperative; Iloilo City; On-site; PHP 180,000 - 300,000; Full time

Job summary

AFP Finance Center Multi-Purpose Cooperative in Iloilo is seeking a role focused on credit and loan processing, member inquiries, and community outreach at the Iloilo Satellite Office. The successful candidate will handle loan applications, promote cooperative products, and contribute to lead generation through marketing activities and information drives. Strong understanding of credit operations and customer service are essential.

Qualifications

• Bachelor's Degree relevant to the position.
• Experience in credit and loan processing, cooperative operations, or a similar role is an advantage.
• Strong understanding of credit operations.
• Skilled in marketing and promoting loan services.

Responsibilities

• Provide knowledgeable response to client inquiries about membership, loans, and other cooperative information.
• Promote AFPFC MPC products and encourage membership applications.
• Process member loans promptly and ensure it is completed before office closing.
• Counter-check loan amounts, deductions, and loan insurance premiums for accuracy.
• Conduct marketing and community engagement activities to generate leads and strengthen brand presence.

Skills

Credit operations

Loan processing

Customer service

Marketing

Education

Bachelor's Degree

Job description

ASSIGNED LOCATION

• AFPFC MPC Iloilo Satellite Office - (*For Pooling)

QUALIFICATIONS:

• Bachelor's Degree relevant to the position.

• Experience in credit and loan processing, cooperative operations, or a similar role is an advantage.

• Strong understanding of credit operations.

• Skilled in marketing and promoting loan services.

GENERAL FUNCTIONS:

• Provide knowledgeable response or well-informed response to all queries of clients making inquiry about membership /loan products and other information about the Cooperative;

• Offer Cooperative products and services to qualified individuals and encourage them to apply for membership with AFPFC MPC;

• Ensure that all loans of member-borrowers applied within the day are thoroughly processed before the closing of office hours;

• Counter-check all processed loans to ensure the correctness of the amount of net proceeds and deductions as well as loan insurance premiums; and

• Conduct marketing and community engagement activities (e.g., flyering, information drives, unit visits), contributing to lead generation, community engagement, and brand presence.

AFP Finance Center Multi-Purpose Cooperative is a primary multi-purpose cooperative whose objectives and purposes are set forth in the Articles of Cooperation and those generally granted under the Philippine Cooperative Code. Governed by the values and principles of a cooperative, its current engagement involves thrift and savings mobilization, credit services, and consumers.