Field Officer - NCR

Home Credit Philippines; Makati; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Mobility subsidy

Performance bonus

Health maintenance organization (HMO) after 3 months

Direct hire and regular employment

Birthday leave

Wellness leave

Job summary

Home Credit Philippines is looking for dedicated personnel for debt collection. The role involves performing door-to-door visits to clients, negotiating payment plans, and addressing clients' concerns. Candidates should possess excellent negotiation skills, and while prior experience is not mandatory, background in field sales or collections is advantageous.

This role offers various benefits including mobility subsidy, performance bonuses, health maintenance organizations after three months, birthday and wellness leaves. Ideal candidates should be high school graduates or have completed Grade 10.

Qualifications

• Experience in field collections, field sales, TNVS, or as a delivery rider is a plus.
• Means of doing field visits (motorcycle, bicycle, e-bike, car, etc.) is required.

Responsibilities

• Perform door-to-door visits to clients for debt collection efforts.
• Plan a course of action to recover outstanding payments.
• Negotiate payoff deadlines or payment plans.
• Handle questions or complaints from clients regarding outstanding balances.
• Meet company targets for recoveries.

Skills

Excellent negotiation and conflict resolution skills

Education

High school graduate or completed Grade 10

Tools

Motorcycle

Bicycle

E-bike

Car

Job description

Responsibilities

• Perform door-to-door visits to clients for debt collection efforts.
• Plan a course of action to recover outstanding payments.
• Negotiate payoff deadlines or payment plans.
• Handle questions or complaints of clients regarding their outstanding balances.
• Meet company targets for recoveries.

Qualifications

• Means of doing field visits (motorcycle, bicycle, e‑bike, car, etc.).
• Previous work experience is not required; experience in field collections, field sales, TNVS, delivery rider is a plus.
• Excellent negotiation and conflict resolution skills.
• High school graduate or completed Grade 10.

Benefits

• Mobility subsidy.
• Performance bonus.
• Health maintenance organization (HMO) after 3 months of employment.
• Direct hire and regular employment.
• Birthday leave.
• Wellness leave.

Home Credit Philippines is an Equal Opportunity Employer. We value diversity and provide fair opportunities for all applicants regardless of background, characteristics, or protected conditions, in accordance with Philippine laws.